Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
God’s Love We Deliver
10.2023 - 02.2024
Proficient in data entry and information processing with a strong focus on accuracy and attention to detail
Solid knowledge of data management tools and software
Excellent typing speed and data entry skills with a keen eye for identifying errors and discrepancies
Proven ability to meet tight deadlines and handle high volumes of data with efficiency
Strong organizational and time-management skills, ensuring optimal workflow and task prioritization
Effective communication and collaboration skills, demonstrated through successful teamwork in previous roles.
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Mail Clerk
The Manhattan Psychiatric Center
12.2021 - 04.2023
Arranged and delivered incoming mail by department and/or employee to ensure timely distribution
Demonstrated fast and efficient data entry skills, meeting strict deadlines
Utilized data entry software and tools, including Microsoft Excel, to input and manage data efficiently
Organized and delivered interdepartmental mail, including notices and memoranda
Operated mail machines, including postage meter, photocopying machine, and mail folding and inserting device
Operates two programmable production copiers simultaneously to produce duplicated materials for departments; prepares original copy and programs custom applications for duplicating jobs; operates paper jogger, paper drill, staplers, programmable paper cutter, and binding equipment
Performs quality control by checking on copies produced, editing, and preparing camera-ready copy; makes preliminary press and spot checks during the run
Operated lamination machine in an efficient manner
Utilized and maintained postage devices with reflected monitoring of billing
Sustained records of receipt, mailing dates, and other required information.
Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Administrative Assistant
MMCC Boston Secor Community Center
09.2018 - 06.2019
Administered track and follow-up related to Youth and family participant files, logs, and related calls
Updated and maintained data records regularly to reflect the most current information
Demonstrated the ability to adapt to various data entry software and systems, learning new tools quickly
Represented as the after-school program Site Safety monitor to help keep track of our participant's health, safety, and well-being
Responsible for department inventory, creating requisitions, receiving PO, resolving Invoice on-hold issues, responding to vendor inquiries, and facilitating invoices for payment
Performed skilled keyboarding and clerical work of moderate difficulty and complexity, usually requiring familiarity with specialized terminology and/or various software packages
Established and maintained positive relationships with patients, visitors, and other employees.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Sales Associate / Cashier
Burlington Coat Factory
06.2017 - 08.2018
Managed transactions with customers using cash registers
Scanned goods and ensured pricing is accurate
Collected payments, whether in cash or credit
Issued receipts, refunds, change, or tickets
Redeemed stamps and coupons
Cross-sold products and introduce customer options.
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Education
Coding and Programming Certification -
Pursuit Fellowship Program
Regents High School Diploma -
Frederick Douglas Academy II
06.2017
Skills
Proficiency in Google Suite (Docs, Sheets, Calendar)
Proficiency in Microsoft Office suite (Word, PowerPoint, Outlook)
Efficient time management
Strong written and verbal communication
Basic knowledge of Spanish
Document Management
Data Entry
Database Management
Attention to Detail
Basic knowledge of maintenance and repair tasks
Ability to work independently and as part of a team
Attention to detail and commitment to maintaining cleanliness and order
Data accuracy
Accuracy and Attention to Detail
Fast Typing Speed
Strong Problem Solver
Word Processing
Timeline
Data Entry Clerk
God’s Love We Deliver
10.2023 - 02.2024
Mail Clerk
The Manhattan Psychiatric Center
12.2021 - 04.2023
Administrative Assistant
MMCC Boston Secor Community Center
09.2018 - 06.2019
Lead Sales Associate / Cashier
Burlington Coat Factory
06.2017 - 08.2018
Coding and Programming Certification -
Pursuit Fellowship Program
Regents High School Diploma -
Frederick Douglas Academy II
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