Shauntell Smith
Midland
Summary
Self-motivated administrator seeks employment as marketing care liaison. Bringing proven marketing abilities from Nottingham Place successfully maintained 90% occupancy through effective marketing strategies. Through adept problem-solving and relationship building, I consistently delivered results that supported organizational goals and grew facility business.
Overview
19
19
years of professional experience
Work History
Administrator
Nottingham Place
11.2008 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Marketing for building and ensure beds maintained 90% occupancy at all times
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted care conferences and supported families and vendors to ensure appropriate services lines were in place for residents
Cashier
Walmart
05.2006 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Northwood University
Midland, Michigan, MI06-2002
Skills
- Communication skills
- Customer service
- Problem solving
- Organizational skills
- Marketing strategies
- Attention to detail
- Recordkeeping and file management
- Documentation and reporting
- Decision-making
- Expense reporting
- Strategic planning
- Problem-solving
- Relationship development
Timeline
Administrator
Nottingham Place
11.2008 - Current
Cashier
Walmart
05.2006 - 06.2008
High School Diploma -
Northwood University
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