Shaunte M Dean

• Provided clerical support to company employees by copying, faxing and filing documents.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Responded to inquiries from callers seeking information.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Transferred and directed phone calls, guests and mail to correct staff members.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Maintained inventory count, tracked usage and documented variances.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
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Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

• Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
• Aligned office departments and increased inter-department communication and data sharing by implementing new workflows.
• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
• Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
• Worked with upper management to complete complex projects on tight budgets within specific timelines.
• Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Helped customers complete purchases, locate items and join reward programs.
• Greeted customers and helped with product questions, selections and purchases.
• Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered multi-line phone system and greeted callers enthusiastically.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

• Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
• Finalized sales by completing payments and required paperwork.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.
• Test drove vehicles to determine problems and test repairs.
• Changed vehicle oil and replaced filter.
• Operated with safety and skill to avoid accidents and delays.
• Maintained high customer satisfaction by working quickly and accurately.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Delivered goods and products to customer on time and in excellent condition.

• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Gathered financial information, prepared documents, and closed books.
• Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
• Reconciled accounts and reviewed expense data, net worth and assets.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
• Developed strong relationships with advertisers and negotiated pricing following established procedures.
• Prepared vendor invoices and processed incoming payments.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Assisted with typing, data entry and answering incoming calls as required.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Assisted with typing, data entry and answering incoming calls as required.
• Updated records with new information.
• Provided positive first impressions to welcome existing, new and potential customers.
• Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
• Analyzed project commitments, cost flow and expenditures to support monitoring and reporting.
• Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
• Furnished research and materials based on up-to-date web design standards.

• Legal notices for the paper, circulation for two different newspapers, answer phone, invoices, ordering, sales, inventory, inserts, customers service
• Shipping, receiving
• Notarize
• Full Time Susan Bartels 402-729-6141 CirculationCounter Answer phones Shipping & receiving Ordering MSA Invoicing Filling Legals Some classified ads
• Office Manager Invoicing Filling Website Social Media Bookkeeping Accounts Payable Accounts Receivable Sales Representative Detail Cars as they went out the door
• Answer Phone Shipping and Receiving data entry
• Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve AV offerings and strategies.
• Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
• Wrote and submitted accurate, engaging and fact-checked stories.
• Interviewed guests on specific topics.
• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Checked documents and identifying credentials for all parties.
• Administered oath to document signers to obtain affirmation of truth.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Approved regular payroll submissions for employees.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised guests at front counter, answering questions regarding products.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.