Current student pursuing a degree in Cyber Security. Authorized dealer for Kinetic and Direct tv, versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Dedicated to high quality customer service and satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.