SHAUNTI HOLTZ
Wellston,OH
Summary
Vehicle Maintenance, Payment Collection, GPS Navigation, Product Promotion, Customer Service, Computer skills Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Fruth Pharmacy
08.2021 - Current
- Received daily delivery instructions and route assignments from dispatch
- Ensured accurate completion of all paperwork associated with deliveries
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip
- Delivered medicine to patients.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Scanning Coordinator
Piggly Wiggly Grocery Store
08.2018 - 08.2021
- Created and maintained accurate records of all scanned documents
- Performed quality assurance checks to ensure accuracy of scanned documents
- Developed and implemented scanning procedures for improved efficiency.
- Demonstrated excellent problem-solving skills by addressing inventory or pricing issues promptly, ensuring minimal disruption to store operations.
- Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
- Collaborated with team members to maintain an organized, clean, and well-stocked store environment for optimal shopping experiences.
- Ensured customer satisfaction with accurate pricing by regularly auditing shelf tags and updating prices as needed.
- Maintained compliance with company policies and industry regulations by staying up-to-date on training requirements and best practices in scanning coordination.
- Maximized operational efficiency by quickly adapting to changes in store procedures or new technology advancements related to scanning processes.
- Contributed to overall store success through active participation in staff meetings, sharing insights from scanning coordination perspective.
- Consistently met deadlines for completing price updates, ensuring that customers received accurate pricing information during their shopping experience.
- Assisted customers with locating products or answering questions regarding pricing, contributing to a positive shopping experience.
- Supported loss prevention efforts by actively monitoring inventory levels, identifying potential risks, and reporting concerns to management promptly.
Office Manager
Kroger
09.2011 - 08.2018
- Developed and implemented office policies and procedures
- Assisted with the preparation of budgets, forecasts and financial statements
- Supervised staff members, organized schedules and delegated tasks.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Cashier
Movie Gallery
09.2003 - 01.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Jackson High School
Jackson, OH05.2004
Skills
- Vehicle Maintenance
- Payment Collection
- GPS Navigation
- Product Promotion
- Customer Service
- Computer skills
- Positive Attitude
- Valid Driver's License
- Time Management
- Dependable and reliable
- Problem-Solving
- Time management skills
- Clean Driving Record
- Order picking and processing
- Multitasking
- Communication and Interpersonal Skills
- Dependability and Honesty
- Customer Relationships
- Strong Working Relationships
- Customer Support
- Basic Math Skills
- Cash Handling
Additional Information
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Delivered medicine to patients
- Created and maintained accurate records of all scanned documents.
- Performed quality assurance checks to ensure accuracy of scanned documents.
- Developed and implemented scanning procedures for improved efficiency.
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
Timeline
Delivery Driver
Fruth Pharmacy
08.2021 - Current
Scanning Coordinator
Piggly Wiggly Grocery Store
08.2018 - 08.2021
Office Manager
Kroger
09.2011 - 08.2018
Cashier
Movie Gallery
09.2003 - 01.2009
High School Diploma -
Jackson High School
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