SHAUNTI LONGFELLOW
Casper,WY
Summary
Dedicated and versatile professional with extensive experience in sales, customer service, childcare, and operations. Known for a strong work ethic, adaptability, and excellent interpersonal skills. Proven ability to perform effectively under pressure and excel in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Culinary Deli Specialist
Kroger
Rock Springs, WY
04.2024 - 04.2025
- Prepare a wide variety of deli products, ensuring quality and freshness.
- Provide exceptional customer service by assisting customers with their selections and offering product knowledge.
- Maintain a clean and organized work environment, adhering to food safety standards.
- Efficiently manage time to handle peak customer periods and maintain stock levels.
- Collaborate with team members to create attractive product displays and ensure consistent product availability.
Cocktail Waitress
Byblos Night Club
Los Angeles, CA
04.2023 - 07.2023
- Boosted sales by upselling premium products to customers.
- Assisted customers in making informed decisions by sharing detailed knowledge of menu items and flavors.
- Ensured order accuracy and efficiency through clear communication with kitchen staff, resulting in numerous customer recommendations.
- Maintained comprehensive knowledge of menu items, including sourcing, ingredients, and cooking methods.
Mobile Expert
T-Mobile
Los Angeles, CA
10.2022 - 04.2023
- Managed sales transactions using POS systems, including calculating sales prices and processing cash/credit transactions.
- Conducted inventory management and placed orders for new stock.
- Trained new employees on company policies, products, and sales techniques.
- Provided accurate estimates for merchandise and promoted additional products and promotions to increase revenue.
Housekeeper
Home2Suites by Hilton
Los Angeles, CA
06.2022 - 11.2022
- Ensured high standards of cleanliness in guest suites and public areas through daily inspections.
- Adapted to changing workloads by prioritizing tasks effectively.
- Managed inventory of cleaning supplies and equipment to maintain efficient operations.
MTC Secretary
Genesis Alkali
Rock Springs, WY
05.2021 - 08.2021
- Streamlined communication by establishing efficient systems for distributing faxes, mail, and deliveries.
- Created and managed spreadsheets with advanced Excel functions for tracking and analysis.
- Organized and distributed essential documents to support departmental functions.
Housekeeper
Clarion Hotel & Suites
Rock Springs, WY
01.2016 - 07.2018
- Ensured high standards of cleanliness in guest suites and public areas through daily inspections.
- Adapted to changing workloads by prioritizing tasks effectively.
- Managed inventory of cleaning supplies and equipment to maintain efficient operations.
Private Nanny
Private Contractor
Rock Springs, WY
01.2016 - 08.2017
- Provided comprehensive childcare for multiple families, ensuring a safe and nurturing environment.
- Planned and executed educational and recreational activities tailored to children's developmental needs.
- Managed daily routines, including meal preparation, transportation, and homework assistance.
- Communicated regularly with parents to provide updates on children's progress and address any concerns.
- Maintained a clean and organized household environment to support children's well-being.
Education
Associate of Science - Dental Hygiene
Iowa Central Community College
Fort Dodge, IA05-2022
Skills
- Ability to train and mentor new employees
- Childcare expertise with a focus on developmental activities
- Knowledgeable in menu presentation and upselling techniques
- Familiar with Microsoft Excel and other office software
- Proficient in inventory management and POS systems
- Excellent organizational and multitasking abilities
- Expertise in food preparation and safety standards
Timeline
Culinary Deli Specialist
Kroger
04.2024 - 04.2025
Cocktail Waitress
Byblos Night Club
04.2023 - 07.2023
Mobile Expert
T-Mobile
10.2022 - 04.2023
Housekeeper
Home2Suites by Hilton
06.2022 - 11.2022
MTC Secretary
Genesis Alkali
05.2021 - 08.2021
Housekeeper
Clarion Hotel & Suites
01.2016 - 07.2018
Private Nanny
Private Contractor
01.2016 - 08.2017
Associate of Science - Dental Hygiene
Iowa Central Community College