Overview
Work History
Education
Certification
Timeline
Generic

Shauntrelle Delatory

Overview

7
7
years of professional experience
1
1
Certification

Work History

Ground Service Ramp Agent

Southwest Airlines
San Jose, CA
06.2023 - Current
  • Performed pre-flight checks on aircrafts to ensure safety and compliance with regulations.
  • Loaded and unloaded baggage, freight and cargo from aircrafts in accordance with established policies and procedures.
  • Operated ground service equipment including tugs, belt loaders, containers, dollies and pushback tractors.
  • Maintained accurate records of all cargo loaded and unloaded onto planes using computerized systems.
  • Transported hazardous materials safely according to FAA regulations using ground service equipment.

Armed Driver/ Messenger

Loomis
Hayward, CA
04.2022 - 02.2023
  • Operated truck in a safe and professional manner on public highways and at various job sites when delivering materials.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Complied with all certification related to operating company vehicles and carry of firearms.
  • Servicing ATM machines on a set schedule, including replenishing, retrieving deposits, and monetarily balancing the machine.
  • Loading/unloading vehicle cargo consisting of multiple bags and boxes of coins, weighing as much as 50 pounds per item.
  • Established and maintained excellent customer relationships.
  • Utilized GPS navigation system to plan efficient routes for each delivery destination.
  • Followed strict security protocols during transit, including maintaining constant visual contact with the cargo at all times.
  • Maintained high degree of situational awareness to minimize risk of hazardous encounters.

Ramp Agent

United Airlines
San Francisco
04.2019 - 10.2021
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Operated a variety of motorized vehicles such as tugs and belt loaders. safely and efficiently around airport premises.
  • Maintained a safe working environment by adhering to company policies and procedures concerning safety standards.
  • Conducted daily safety inspections of ground service equipment.
  • Maintained communication between flight crew members and ground personnel regarding weight and balance information for each flight.

Ramp Agent/Supervisor

McGee Air Services (Alaska Airlines)
San Francisco, CA
09.2017 - 12.2018
  • Provided oversight and supervision of ramp agent staff, ensuring that all safety protocols were followed.
  • Ensured compliance with FAA regulations and company policies.
  • Organized work schedules for ramp agents according to airline needs.
  • Resolved conflicts between co-workers in a timely manner.
  • Assisted in maintaining cleanliness at airport facilities by delegating tasks among team members.
  • Maximized space in aircraft compartments and staging areas with proper organization and attention to cargo types.
  • Maintained paperwork and documentation on weight and load of aircraft.
  • Transferred customers baggage and cargo to and from aircraft and passenger terminal.

Education

Newark Memorial High School
Newark, CA
06-2010

Certification

  • Permit for Exposed Firearm
  • Guard Card

Timeline

Ground Service Ramp Agent

Southwest Airlines
06.2023 - Current

Armed Driver/ Messenger

Loomis
04.2022 - 02.2023

Ramp Agent

United Airlines
04.2019 - 10.2021

Ramp Agent/Supervisor

McGee Air Services (Alaska Airlines)
09.2017 - 12.2018

Newark Memorial High School

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