Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shauntrice Potts

Houston

Summary

Results driven student services professional with expertise in academic advising and event coordination. Proven ability to enhance student retention and engagement through strategic data management and targeted interventions. Proficient in utilizing student information systems and communication tools to optimize student outcomes. Strong rapport building skills with students and families, focused on proactive problem solving and driving success across K-12 and higher education settings.

Overview

3
3
years of professional experience

Work History

Student Support Specialist

Fort Bend Independent School District
Houston
07.2024 - 05.2025
  • Advised and tracked over 50 at risk students, implementing academic support plans and monitoring performance metrics.
  • Collaborated with families, teachers, and administrators to resolve barriers to student success and improve retention.
  • Managed communications using platforms such as PowerSchool, Blackboard, and Skyward to ensure timely outreach.
  • Planned and executed school wide events, including college fairs, new student orientations, and family engagement nights.
  • Conducted needs assessments and connected students to mental health, housing, and academic resources.
  • Maintained detailed case notes and used data analysis tools (Excel, Google Sheets) to report student progress.

Student Success Coordinator

HISD Texas Public Schools
Houston
07.2022 - 06.2024
  • Coordinated academic and social emotional support programs for over 200 high school students.
  • Led student mentorship and advisory groups focused on college readiness and goal setting.
  • Collected and interpreted student performance data to inform intervention strategies and advisory curriculum.
  • Liaised with counselors and administrators to ensure equitable access to AP courses and extracurricular programs.
  • Supported enrollment and onboarding for new students and families through orientations and outreach campaigns.

Education

Bachelor of Arts - Education

Lamar University
Beaumont, TX

Skills

  • Academic advising and student engagement
  • Enrollment and retention strategies
  • Event planning and orientation programs
  • Data analysis and progress monitoring
  • Student mentorship
  • CRM & SIS Platforms (PowerSchool, Skyward, Workday)

Timeline

Student Support Specialist

Fort Bend Independent School District
07.2024 - 05.2025

Student Success Coordinator

HISD Texas Public Schools
07.2022 - 06.2024

Bachelor of Arts - Education

Lamar University

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