Shaunyce Weekly
Irving
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mercy South Hospital
02.2023 - Current
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Monitored supply levels and placed orders for laboratory supplies.
- Verified patients' identification for proper sample collection.
Service Esacalation Manager
UnitedHealth Group
02.2016 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted agents via chat
- take calls for medicare and medicaid
- Maximized performance by monitoring daily activities and mentoring team members.
- assisted members with setting doctors appointments, transportation appointments etc
Patient Care Technician
Mercy Hospital St. Louis
02.2015 - 12.2024
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Drew Routine and daily labs for patients
Education
Galen College of Nursing
Dallas, TX12-2026
McClure North High
Florissant05-2013
Skills
- HIPAA
- On-site testing
- Medical records handling
- Patient assessment
- Blood transfusions
- Process improvement initiatives
- Emergency response training
- Health and safety
- Venipuncture and capillary puncture
- Medical terminology
- Quality control guidelines
- Staff management
- Patient preparation
- Sanitation and sterilization
- Health education
- Sample labeling
- Specimen handling
Certification
- PT - Phlebotomy Technician
- Cpr
- Bls Aha
Timeline
Phlebotomist
Mercy South Hospital
02.2023 - Current
Service Esacalation Manager
UnitedHealth Group
02.2016 - Current
Patient Care Technician
Mercy Hospital St. Louis
02.2015 - 12.2024
Galen College of Nursing
McClure North High
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