Shavada Prasad

• Implemented effective time management strategies to juggle multiple tasks while maintaining attention to detail in all areas.
• Provided valuable input during staff meetings regarding potential improvements in service offerings or operational procedures based on guest feedback.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
• Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
• Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
• Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
• Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
• Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
• Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
• Efficiently handled baggage claims, reuniting passengers with their belongings quickly and accurately.
• Provided assistance during emergency situations following established protocols to ensure passenger safety.

As a small business owner I've started all by myself making a mineral supplement for mineral and nutrient deficiency.

• Consulted with customers to assess needs and propose optimal solutions.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Promoted business via social media to generate leads and maximize brand identity.

• Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
• Maintained, cleaned and sanitized interior of aircraft.
• Safely used chemicals and other cleaning equipment.
• Cleaned, sorted and stored equipment inside aircraft spaces.
• Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
• Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
• Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.

• Followed safety regulations to maintain safe work environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.

As a consultative sales associate at Walker Furniture took upon more duties than just selling furniture. I've taken many training positions for all the new employees. This job also have medium labor such as moving cocktail tables, end tables, dining chairs, and 8ft rugs to demonstrate a full room look. You must have understanding and knowledge of so many different personalities to accommodate customers needs. This is absolutely hands on customer service and professional expertise requirements.

• Input credit and debit card payments in POS system to complete purchases.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Identified prospects' needs and provided information on suitable products and services.
• Trained and mentored new sales representatives.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Organized sales paperwork, presented proposals and finalized contracts.
• Exceeded goals for new accounts in single sales cycle.

• Trained, coached and mentored new sales associates for maximum performance.
• Provided exceptional customer service to foster client loyalty and satisfaction.
• Monitored sales team performance and provided constructive feedback.
• Kept detailed track of sales and customer information in company system.

As a care

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Checked packages and merchandise for damage and notified vendors.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
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