ShaValerie Baker
Clarksville,TN
Summary
To obtain a full-time position within QTC that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Disability Evaluation Coordinator Specialist /Scheduling Coordinator
QTC
12.2020 - Current
- Continue to multi task with clinic Medical Assistant duties including chart preparation, check in/out claimants, taking vitals, conducting diagnostic tests, scheduling and rescheduling appointments, administrative work and conducting monthly Audits.
- Accurately documents all call information in case management system according to standard operating procedures
- Analyze and adjust providers schedules to prevent gaps and over booking.
- Gather and analyze data regarding provider utilization daily
- Efficiently utilize tools and available resources such as: eProcess, Compass/APAS, Tableau, MEPS and other tools as necessary
Certified Medical Assistant
Maxim QTC
07.2020 - 12.2020
- Draw and collect blood samples and/or urine samples from patients in order to prepare specimens for laboratory analysis.
- · Traveled to 3 different clinics to train and mentor new medical assistants and OM in QTC policy and procedures
- · Manage clinic(s) budget to include medical and office supply inventory by conducting weekly counts and placing monthly orders when clinic didn't have an OM.
- Assist in the examination process of patients, measure vital signs, interview patients, record information on patients’ charts, and conduct a variety of diagnostic testing.
Certified Medical Assistant
Indigo Urgent Care
10.2018 - 05.2019
- Responsible for patient intake and care
- Continuously evaluating patient flow to ensure appropriate utilization of the organization's resources
- Fostered customer loyalty by providing friendly and efficient customer service to hundreds of customers each week
- Communicated with providers daily on patients status to ensure effective treatment.
- · Assist in the treatment process of patients under the direction of a physician to include giving injections , drawing labs, and assisting with minor procedures.
Certified Medical Assistant
Lacey Medical Clinic
06.2014 - 03.2017
- Served as key team member of an interdisciplinary healthcare team at a busy family practice
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing venipunctures, injections and diagnostic procedures and ancillary test.
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies by acting as a liaison.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
Education
Bachelor's Degree - Health Care Administration -
University of Arizona Global Campus
Clarksville, TN04.2024
Medical Assistant -
Everest College
Tacoma, WA05.2014
Skills
- Highly skilled in multi-tasking while managing multiple priorities
- Strong leadership skills with the ability to prioritize, delegate, and communicate effectively
- Ability to work independently and in a team-oriented environment with a strong attention to detail
- Strong analytical and problem solving skills
- Effectively manage competing priorities with a sense of urgency
Timeline
Disability Evaluation Coordinator Specialist /Scheduling Coordinator
QTC
12.2020 - Current
Certified Medical Assistant
Maxim QTC
07.2020 - 12.2020
Certified Medical Assistant
Indigo Urgent Care
10.2018 - 05.2019
Certified Medical Assistant
Lacey Medical Clinic
06.2014 - 03.2017
Bachelor's Degree - Health Care Administration -
University of Arizona Global Campus
Medical Assistant -
Everest College
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