Shavana Rahaman
Jacksonville,Florida
Summary
Dynamic educator with extensive experience in special education and crisis intervention. Proficient in creating engaging instructional materials and facilitating effective communication with families. Eager to leverage skills to improve student outcomes and support diverse learning needs.
Overview
11
11
years of professional experience
Work History
Case Manager/ CAREs Coordinator
LifeStream Behavioral Center
Leesburg, FL
02.2024 - 04.2025
- Triaged crisis calls from schools, homes, and out in the environment.
- Assessed clients using screening tools such as PHQ-9, Columbia, Suicide Risk Assessment, etc.
- Called the families of clients who were Baker Acted to gather information about the Baker Act.
- Assisted families of clients with repeated Baker Acts to access short-term and long-term services, depending on where they were on the ladder.
- Weekly meetings with school districts and DCF to discuss children who were Baker Acted, to brainstorm and to set a plan in place for the clients.
- Trained new employees on assessments and SmartCare EHR.
Special Education Teacher
P186X The Walter Damrosh Day Treatment School
The Bronx, New York
09.2019 - 11.2023
- Taught middle school special needs students English, Math, Science, Social Studies, Gross Motor, and Social Emotional Skills.
- Used a multisensory approach to teaching, as well as multiple learning styles, so that all students met their learning goals.
- Scheduled and maintained meetings with parents to review and update legal documents.
- Created and regularly managed spreadsheets for student attendance, grades, services, and activities.
- Developed individualized education plans for students with diverse learning needs.
- Adapted instructional materials for students with varying abilities and disabilities.
- Conducted assessments to evaluate student performance and inform instruction.
Finance Intern
New York City Human Resources Administration
Manhattan, New York
09.2015 - 12.2015
- Scheduled meetings and maintained calendar appointments with customers to both handle customers in a professional manner and confirm that my appointments were scheduled correctly.
- Provided exceptional customer service to clients, both in person and over the phone.
- Created and regularly managed spreadsheets to ensure accuracy for the end-of-quarter budget.
Customer Service Representative
Laparkan Shipping
Queens, New York
09.2014 - 12.2014
- Provided professional quotes to customers based on their shipping needs.
- Responded to customers' inquiries on worldwide shipping in a professional manner while adhering to transcultural etiquette.
- Placed, monitored, and closed company orders for all shipping needs.
Education
Master of Science - Education
Brooklyn College
Brooklyn, NY05-2021
Bachelor of Science - Psychology
Queens College
Flushing, NY06-2018
Associate of Applied Science - Accounting
Borough of Manhattan Community College
New York (City), NY05-2016
Skills
Teaching students with disabilities in multiple subjects
Creating worksheets, presentations, adapted books, and other materials
Organizing an effective and safe way for late bus students
Planning, organizing, setting up, and presenting events (eg, graduation, prom, and school plays)
Carrying out experimental research and maintaining intellectual property
Ability to prioritize one's own work in response to deadlines and resolve problems independently
Excellent research skills, able to plan research, and organize tasks effectively, knowledge of maintaining safe workplace practices and procedures in accordance with the requirements of OSHA
Spreadsheets and database tools
Timeline
Case Manager/ CAREs Coordinator
LifeStream Behavioral Center
02.2024 - 04.2025
Special Education Teacher
P186X The Walter Damrosh Day Treatment School
09.2019 - 11.2023
Finance Intern
New York City Human Resources Administration
09.2015 - 12.2015
Customer Service Representative
Laparkan Shipping
09.2014 - 12.2014
Master of Science - Education
Brooklyn College
Bachelor of Science - Psychology
Queens College
Associate of Applied Science - Accounting
Borough of Manhattan Community College