Shavanna Browning
The Woodlands,TX
Summary
Dynamic Learning and Experience Coordinator with a proven track record at Elevation Land Solutions, enhancing employee engagement and performance through innovative training programs and organizational development. Excelled in relationship building and leveraging Learning Management System expertise, significantly increasing brand visibility and employee skill levels. Masterful in event planning and Microsoft Office, driving operational excellence and career growth.
Overview
10
10
years of professional experience
Work History
Learning and Experience Coordinator
Elevation Land Solutions
09.2023 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Conducted thorough assessments of LMS effectiveness, identifying areas for improvement and implementing necessary changes.
- Collaborated with instructional designers to develop engaging multimedia content for online courses.
- Developed customized training manuals and tutorials for new users, simplifying onboarding processes while promoting self-sufficiency in navigating the platform.
- Championed a culture of continuous feedback and ongoing performance conversations, leading to more engaged and motivated employees.
- Developed competency frameworks outlining desired skills and behaviors at various levels within the organization, guiding career progression paths for employees.
- Promoted knowledge sharing among employees by creating an internal resource library of best practices, templates, and guidelines.
- Aligned team objectives with organizational goals, resulting in an increased level of overall success and employee engagement.
- Increased brand visibility through the creation of engaging social media content, public relations efforts, and advertising campaigns.
- Implemented new training programs for team members, resulting in higher skill levels and better performance metrics.
- Provided support during photoshoots, contributing to a cohesive visual representation of the brand identity.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
Administrative Assistant
Elevation Land Solutions
05.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Investigation Specialist
Department Of Family And Protective Services
06.2021 - 05.2022
- Collaborated closely with legal counsel throughout all phases of an investigation to ensure compliance with regulations and laws.
- Conducted comprehensive interviews of witnesses, suspects, and informants to gather essential information for case building.
- Developed strong relationships with local law enforcement agencies for efficient collaboration on cases.
- Strengthened internal controls within organizations by recommending improvements based on investigative findings.
- Increased success rate in high-profile investigations through the establishment of effective strategies and procedures.
- Kept up-to-date with industry best practices by attending conferences, workshops, and seminars related to investigation methodologies and tools.
- Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
Product Manager
Lockheed Martin, MFC
09.2014 - 06.2021
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Coordinated design meetings and decisions with internal departments and teams.
- Analyzed metrics to measure product performance.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Inspected and adjusted work performed to meet expectations.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO08.2019
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO05.2018
Skills
- Relationship Building
- Work Planning and Prioritization
- Scheduling and calendar management
- Budget Planning
- Notary services
- Learning Management System Expertise
- Training delivery
- Event planning proficiency
- Organizational Development
- Career Development
- Facilitation Techniques
- Microsoft Office usage
Timeline
Learning and Experience Coordinator
Elevation Land Solutions
09.2023 - Current
Administrative Assistant
Elevation Land Solutions
05.2022 - 09.2023
Investigation Specialist
Department Of Family And Protective Services
06.2021 - 05.2022
Product Manager
Lockheed Martin, MFC
09.2014 - 06.2021
Bachelor of Science - Business Administration
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
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