Shavanne Watson
Queens,NY
Summary
- Healthcare receptionist with 10 years experience. Maintaining a professional appearance and demeanor while expertly completing assigned tasks with focus on quality.
- Dependable and quick-learning team player with effective communication and organization skills.
- Dedicated to helping professionals focus and be prepared for their daily requirements, while being respectful, punctual and hardworking.
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Currently in school obtaining my BSN.
Overview
18
18
years of professional experience
Work History
Registered Nurse
Northwell Health System
Forest Hills, NY
11.2024 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Clerical Support Associate
Northwell Health System
Forest Hills, NY
04.2013 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Private Child Caregiver
Nicola Baker-Camejo
Queens Village, NY
01.2008 - 02.2013
- Monitored children's activities to verify safety and wellbeing.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Implemented daily routines and activities to stimulate and engage children.
- Provided a safe, caring, nurturing, and stimulating environment in which children were able to thrive and develop.
Cashier
Sybil’s Bakery And Restaurant
Richmond Hill, NY
12.2006 - 12.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided a positive customer experience, with fair, respectful, and courteous service.
Education
Associate Degree In Nursing - Nursing
St. Paul's School of Nursing New York, NY
Rego Park, NY08.2021
Associates - Liberal Arts And Sciences
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.2013
Skills
- Organization and planning
- Verbal and written communication
- Multitasking and prioritization
- Problem solving skills
- Collaborating with hospital staff
- Adaptability and flexibility
- Confidentiality and HIPAA compliance
- Customer service and patient care
Timeline
Registered Nurse
Northwell Health System
11.2024 - Current
Clerical Support Associate
Northwell Health System
04.2013 - Current
Private Child Caregiver
Nicola Baker-Camejo
01.2008 - 02.2013
Cashier
Sybil’s Bakery And Restaurant
12.2006 - 12.2008
Associate Degree In Nursing - Nursing
St. Paul's School of Nursing New York, NY
Associates - Liberal Arts And Sciences
Queensborough Community College of The City University of New York