Shavasha Polk
Bristol ,PA
Summary
Dedicated security professional with experience at Allied Universal Security Services, excelling in proactive surveillance and emergency response. Skilled in security camera monitoring and verbal communication, I ensured a safe environment while delivering exceptional customer service. Recognized for maintaining vigilance and effectively managing high-stress situations to protect staff and visitors.
Overview
4
4
years of professional experience
Work History
Security Guard
Allied Universal Security Services
11.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Cashier
Panera Bread
08.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Footlocker Inc
05.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma - N/a
Northeast High School
Philadelphia, PA06.2023
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Timeline
Security Guard
Allied Universal Security Services
11.2024 - Current
Cashier
Panera Bread
08.2023 - 01.2025
Sales Associate
Footlocker Inc
05.2021 - 12.2023
High School Diploma - N/a
Northeast High School
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