Shavaun Tonini
Richmond,TX
Summary
Dynamic small business owner with a strong background in dance and customer relations, successfully enhancing client satisfaction and operational efficiency. Proven expertise in choreography and project management, fostering student engagement and building lasting relationships with parents. Previously excelled as a Sales Associate at Bath & Body Works, driving repeat business through exceptional service.
Overview
16
16
years of professional experience
Work History
Owner Of Black Gold Dance
Myself
06.2018 - 05.2025
- Developed and implemented business strategies to improve operational efficiency and client satisfaction.
- Managed financial planning, budgeting, and forecasting to ensure sustainable growth and profitability.
- Cultivated relationships with vendors and suppliers to negotiate favorable terms and enhance service delivery.
- Oversaw daily operations, ensuring compliance with industry regulations and quality standards.
- Designed and implemented tailored dance programs for diverse skill levels.
- Coordinated schedules and practices, enhancing team cohesion and performance consistency.
- Mentored junior coaches, fostering professional development and instructional techniques.
- Evaluated student progress through assessments, ensuring effective learning outcomes.
- Developed choreography that aligned with competition guidelines and performance objectives.
- Collaborated with parents to communicate progress and address concerns effectively.
- Developed diverse choreographies for various age groups, resulting in engaging performances.
- Increased student confidence through personalized coaching and constructive feedback.
Sales Associate
Bath & Body Works
10.2012 - 06.2016
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Executed daily sales transactions accurately, ensuring compliance with company policies and procedures.
- Assisted in inventory management, maintaining product availability and optimizing stock levels to meet customer demand.
- Collaborated with team members to create visually appealing merchandise displays that drove customer engagement.
- Participated in training new staff, sharing best practices to improve service quality and operational efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Before and After School Care Assistant
Painted Sky Elementary School
10.2009 - 08.2012
- Supervised daily activities and ensured safety of children during before and after school programs.
- Developed engaging educational activities to enhance children's social and cognitive skills.
- Collaborated with parents to communicate children's progress and address concerns effectively.
- Supported staff in implementing curriculum, fostering a positive learning environment.
- Monitored behavior and resolved conflicts among children to promote harmonious interactions.
- Maintained accurate records of attendance, incidents, and participation for reporting purposes.
- Evaluated program effectiveness and suggested improvements for enhanced child engagement and satisfaction.
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
Education
Bachelor of Arts - Cultural Anthropology
Arizona State University
Tempe, AZ08-2030
High School Diploma -
West Valley High School
Hemet, CA06-2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Marketing
- Team oversight
- Teamwork and collaboration
- Dance background
- Clear communication
- Class leadership
- Patience and encouragement
- Adaptability in teaching
- Choreography expertise
- Goal setting
- Student and parent relations
- Student engagement
Accomplishments
- Collaborated with team of 3 instructors and 15 dancers in the development of Platinum award winning routines.
- Created a Safe Space for Children of the communities to express themselves through the arts.
Timeline
Owner Of Black Gold Dance
Myself
06.2018 - 05.2025
Sales Associate
Bath & Body Works
10.2012 - 06.2016
Before and After School Care Assistant
Painted Sky Elementary School
10.2009 - 08.2012
Bachelor of Arts - Cultural Anthropology
Arizona State University
High School Diploma -
West Valley High School