Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Languages
Timeline
Generic

Sha'ved Downer

Loveland,OH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. As well as an dedicated Medical Receptionist who works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than Three years.

Overview

2
2
years of professional experience

Work History

Content Coordinator

United Church of God
01.2024 - Current
  • To ensure information is up to date and accessible, develop marketing campaigns and curate material for a wide variety of digital and non-digital platforms
  • Conducted thorough research on industry trends to create relevant, timely, and engaging articles.

Scheduler Coordinator

Urology of Winter Park
11.2023 - 02.2024
  • Verifying the availability of in-house and external participants for planned meetings
  • Confirming appointments and arranging meeting venues
  • Sending out reminders of scheduled meetings, Scheduling appointments and shifts for employees and patients or clients
  • Monitoring the progress of company projects and ordering supplies as inventory becomes low.

Front Desk

Neurology Associates
12.2022 - 11.2023
  • Serving patients by greeting and helping them with scheduling appointments and maintaining records and accounts
  • Welcoming visitors in person or on the phone and answering or referring inquires
  • Ensuring availability of treatment information by filling and retrieving patients records as well as making sure all of patient's history information and demographics are up to date.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • Trained new employees on front desk procedures, contributing to a well-prepared team.
  • Developed strong rapport with regular guests, fostering loyalty and repeat business.
  • Used internal software to process reservations, check-ins and check-outs.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.

Education

Associate of Arts - Accounting And Computer Science

Daytona State College
Daytona Beach, FL

Skills

  • Content Strategy Development
  • Content scheduling
  • Deadline Management
  • Community Engagement
  • Keyword Research
  • Attention to Detail
  • Data Entry
  • Strong Work Ethic
  • Computer Skills
  • Customer Service
  • Critical Thinking
  • Teamwork and Collaboration
  • Effective Multitasking
  • Schedule Coordination

Leadership Experience

I have demonstrated strong leadership skills in a team of staff as well as in individual tasks. I have excellent organization skills as well as multitasking skills. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.

Communication Skills

I have honed my communication skills through years of experience in verbal and written communication with patients, vendors, and team members. I'm a rapport builder with a “can-do” attitude. I have extensive experience in creating and using organization systems to more effectively give and receive information.

References

Available upon request.

Languages

ASL
Professional Working

Timeline

Content Coordinator

United Church of God
01.2024 - Current

Scheduler Coordinator

Urology of Winter Park
11.2023 - 02.2024

Front Desk

Neurology Associates
12.2022 - 11.2023

Associate of Arts - Accounting And Computer Science

Daytona State College

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Sha'ved Downer