Shavon Augustinebarr
Vallejo,CA
Summary
Highly skilled and enthusiastic professional with several years of experience managing operations in patient care medical offices. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
14
14
years of professional experience
Work History
Healthcare Administrative Assistant
Medical Center of Marin
11.2021 - Current
- Greets and register patients, verifies and updates patient records
- Appointment scheduling
- Relays necessary messages to staff and doctors
- Assembles documentation for visits, scan and sorts documents into the EMR system
- Patient billing, verifies insurance and patient's liabilities.
- Provides clarification regarding billing for patient's and insurance companies.
- Review and analyze delinquent accounts and solve client inquires relating to billing issues
- Posting and management of collections and aging accounts
- Complete monthly closing, processing of invoices
- Distributing of mail, bank deposits, organizes meetings and conferences.
- Scheduling of group sessions as needed to assist the CEO, COO, and office manager.
- Assist with conducting interviews.
- Maintains compliance with Physician credentialing
Inpatient Hospitalist Coordinator
Sutter Health; Alta Bates Summit Medical Center
07.2023 - 09.2023
- Distributes inpatients to hospitalist teams daily and Maintains Hospitalist Contact List
- Coordinates schedule revisions and appropriately follows up on issues and/or barriers.
- Uploads schedule to the Amion and QGenda Systems
- Serves as a liaison between hospital departments and hospitalist team with providing information and resources as needed.
- Communicates key announcements to the Hospitalist Teams and maintains important documents such as credentialing notifications
- Schedules Monthly Hospitalist Meetings, prepares agenda, securing meeting rooms, completion of meeting minutes and transcription with follow up on action items.
- Manage incoming phone calls with patients, family members and or physicians. Maintain faxes and secures medication authorizations.
- Maintained incoming patient records in accordance with Health Insurance Portability Accountability Act regulations
- Assist hospitalist team with death certificates, obtaining home health order signatures
Administrative Assistant Coordination
Kaiser Permanente (Contract)
05.2019 - 11.2021
- Answers routine questions and provides information related to general departments operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Determines when to appropriately refer inquires, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department
- Performs other related duties following standard office routine, practices and procedures or instructions
- Completing Allscripts referrals and obtaining authorizations.
- Place orders (delivers) for patients that need or qualifies for durable medical equipment(DME) and follow-up with Apria for ETA status and home delivers
- Monitored CMS Conditions of Participation by tracking documentation pertaining to th Medicare guidelines
Practice Coordinator
TeamHealth
10.2012 - 12.2018
- Scheduled and facilitated the Monthly TeamHealth Hospital administration meetings,
- Prepared the agenda preparation and documented the meeting minutes
- Calendar management of for the Hospitalist Team
- Facilitated provider scheduling changes and notification
- Monthly collecting and tracking of key data for dashboard and GMS updates
- Email daily, weekly, and monthly reports
- Collect all necessary billing documents and reconcile billing documents to the daily discharge log, check physician charts, including H&P, discharge summary and all daily process notes
- Work closely with various hospital departments to collect data and relay information to physicians
Medical Billing and Coding/Healthcare Administration Instructor
Carrington College of California
01.2010 - 01.2011
- Boosted student performance by providing individualized support regarding coding and areas within th healthcare field.
- Evaluated student progress through regular assessments, providing lectures and detailed information regarding the field.
- Tested students to assess progress and adapted learning plans in alignment with performance.
Education
Associate in Science -
Herzing University-Madison
09.2007
Skills
- Referral / Authorization
- Document/Data Management
- Spreadsheet Management
- Multi-line phone proficiency
- Purchase orders organization/DME
- Medical/Employee Services Billing
- Calendar Management
- Medical Coding
- EPIC/EMR
- Insurance Verification
- Microsoft Word/Excel/Outlook
- Appointment Scheduling
- Records Management
Timeline
Inpatient Hospitalist Coordinator
Sutter Health; Alta Bates Summit Medical Center
07.2023 - 09.2023
Healthcare Administrative Assistant
Medical Center of Marin
11.2021 - Current
Administrative Assistant Coordination
Kaiser Permanente (Contract)
05.2019 - 11.2021
Practice Coordinator
TeamHealth
10.2012 - 12.2018
Medical Billing and Coding/Healthcare Administration Instructor
Carrington College of California
01.2010 - 01.2011
Associate in Science -
Herzing University-Madison
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