Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shavon Campbell

Washington

Summary

Dynamic Administrative Coordinator with a proven track record at Solution 4 All Inc, excelling in team collaboration and attention to detail. Streamlined office operations through standardized procedures, enhancing service delivery. Skilled in data entry and conflict resolution, fostering effective communication between staff and leadership to drive performance improvements.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator

Solution 4 All Inc
09.2024 - 08.2025
  • Supervised and coordinated daily activities of administrative staff, including receptionists, clerks, and executive assistants, ensuring consistent workflow and high performance.

    * Developed and implemented standardized procedures to streamline office operations and improve service delivery across departments.

    * Managed scheduling, travel logistics, and calendar coordination for senior leadership and cross-functional teams.

    * Oversaw procurement, vendor relations, and inventory control for office supplies and equipment.

    * Served as liaison between administrative personnel and executive leadership, facilitating clear communication and conflict resolution.

    * Conducted performance evaluations, training sessions, and onboarding for new administrative hires.

CSR

IDA STAFFING
08.2023 - 06.2024
  • Responsible for performing collection activities in an effort to recover losses from assigned accounts.
  • Locate and communicate with debtors via the telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements.
  • Resolved issues of a non-routine nature as necessary as well as performing skip tracings.
  • Making sure I ensure compliance of all company, client, and federal and state regulations.
  • Communicate with debtors regarding their repayment of their delinquent debt
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.

CSR

Enlightened Inc
02.2020 - 07.2023
  • First level support of all inbound calls, generating all incident for all new issues.
  • Accurately logging, ticketing, and tracking/owning all incidents.
  • Provide accurate, timely, and professional resolution on all supported issues.
  • Provide a high level of professionalism and customer service experience. Quickly identify and escalate high priority issues.
  • Maintained accurate records of customer interactions, ensuring data integrity and accessibility.
  • Handled escalated issues professionally, demonstrating conflict resolution skills and empathy.

Navigator

DHS DC
01.2019 - 12.2019
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Improved operations by working with team members and customers to find workable solutions.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Handled all delegated tasks, including Scanning and faxing documents and
    documented ticket status.

Cashier

Five Guys
03.2016 - 03.2019
  • Received and processed cash and credit card payments for in-store purchases.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Washed utensils, plates and chopping boards between tasks to avoid cross contamination.
  • Maintained accurate cash drawer balances through diligent record-keeping.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.

Education

Associate of Arts - Computer Information Systems

Strayer University
Washington, DC
06-2014

Diploma - Help Desk Training

Hope Project
Washington, DC
05-2012

High School Diploma -

Friendship Edison HS
Washington, DC
03-2007

Skills

  • Attention to detail
  • Data entry
  • Time management
  • File organization

Timeline

Administrative Coordinator

Solution 4 All Inc
09.2024 - 08.2025

CSR

IDA STAFFING
08.2023 - 06.2024

CSR

Enlightened Inc
02.2020 - 07.2023

Navigator

DHS DC
01.2019 - 12.2019

Cashier

Five Guys
03.2016 - 03.2019

Associate of Arts - Computer Information Systems

Strayer University

Diploma - Help Desk Training

Hope Project

High School Diploma -

Friendship Edison HS

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