SHAVON MILLER

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Counted, measured, and compounded medications following standard procedures.
• Assisted in preparation, distribution and storage of pharmaceuticals.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Maintained detailed patient records, ensuring accurate documentation of treatments provided and medical history information.
• Obtained client medical history, medication information, symptoms, and allergies.
• Supported emergency room efficiency by promptly registering incoming patients and accurately entering relevant medical history information into the system.

Accurately prepared doses for various imaging tests conducted on patients and animals.

• Calibrated and prepared radioactivity and radiopharmaceuticals to administer to patients.

• Ensured timely completion of orders through teamwork with pharmacists and technicians.
• Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
• Prepared prescription labels, promoting accuracy in medication administration and dosing.
• Supervised inventory levels to maintain adequate supply of medications and medical supplies.
• Closely inspected medications to determine accuracy of identities, strengths and purities.

• Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions
• Adhered to the company policy regarding good faith dispensing during all prescription dispensing activities
• Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
• Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures
• Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy's staff and customers
• Supported patients and clinical team members by preparing and delivering medications and supplies
• Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs
• Completed all required paperwork within anticipated timeframes
• Utilized downtime to perform routine tasks, preventing service delays.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.

• Used POS system to scan customer purchases, calculate prices, and process transactions
• Restocked front lanes and displays, following established merchandising procedures and standards
• Provided accurate information to help customers quickly navigate store and acquire items for purchase
• Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions
• Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills
• Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences
• Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
• Monitored customers for signs of fraud and theft to prevent store losses
• Unboxed and restocked merchandise into attractive displays
• Processed customers' orders and checked buggies for additional merchandise
• Assisted with store recovery to maintain clean and organized sales floor throughout shift
• Promoted safety initiatives to increase awareness and maintain risk-free environment
• Promoted credit and loyalty programs during customer interactions
• Contributed to store shrink-reduction goals and programs
• Welcomed guests and offered quick assistance to handle diverse needs
• Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items
• Processed returns and exchanges in line with store policies.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Engaged customers in conversation to assess their needs.

• Carefully compounds pharmaceutical orders for individuals and bulk needs
• Performed duties as assigned by the Pharmacy Manager, Staff Pharmacist
• Filled prescriptions by verifying medicine correctness and checking for possible interactions
• Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures
• Required minimal oversight to complete job tasks, meeting all deadlines and goals.
• Checked medications for content, accuracy and completeness of drug packaging and labeling.

• Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
• Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions
• Adhered to the company policy regarding good faith dispensing during all prescription dispensing activities
• Assisted customers and patients by offering information on goods and services
• Registered all related sales on the assigned cash register; collected and handled cash
• Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures
• Made telephone calls to Physicians, customers, and patients
• Resolved customer issues and answered questions to deliver positive customer experience
• Developed strong relationships with valued customers to cultivate customer loyalty
• Performed duties as assigned by the Pharmacy Manager, Staff
• Harmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information
• Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy's staff and customers
• Verified written and electronic orders to prevent errors maintain the optimal security for all pharmacy drugs
• Engaged customers to understand desires and offer skilled assistance with any need
• Priced stock, shelved merchandise and changed signage to reflect current sales information
• Supported patients and clinical team members by preparing and delivering medications and supplies
• Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs
• Processed medical insurance claim forms and electronic transmissions to obtain payments for orders
• Answered questions from customers such as where to find desired products and explained the pharmacy's policies
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
• Addressed concerns quickly to avoid lasting issues.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

• Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions
• Adhered to the company policy regarding good faith dispensing during all prescription dispensing activities
• Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
• Resolved customer issues and answered questions to deliver positive customer experience
• Performed duties as assigned by the Pharmacy Manager, Staff
• Harmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information
• Developed strong relationships with valued customers to cultivate customer loyalty
• Registered all related sales on the assigned cash register; collected and handled cash
• Made telephone calls to Physicians, customers, and patients
• Assisted customers and patients by offering information on goods and services
• Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures
• Engaged customers to understand desires and offer skilled assistance with any need
• Carefully counted out and packaged pharmaceutical orders for individuals and bulk needs
• Supported patients and clinical team members by preparing and delivering medications and supplies
• Processed medical insurance claim forms and electronic transmissions to obtain payments for orders
• Verified written and electronic orders to prevent errors maintain the optimal security for all pharmacy drugs
• Priced stock, shelved merchandise and changed signage to reflect current sales information
• Answered questions from customers such as where to find desired products and explained the pharmacy's policies
• Cleaned and sterilized work areas, glassware and equipment to protect the pharmacy's staff and customers
• Followed established guidelines and procedures
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.