Shavon Wimberly
Lk In the Hills,IL
Summary
I am a strategic contributor and highly motivated leader with 19 years of experience strengthening financial institutions’ visibility and awareness. I have a strong background in KYC processes and regulatory requirements. Known for keen ability to identify and mitigate potential risk, ensuring compliance with evolving industry standards. I am an effective collaborator, consistently delivering results through teamwork and adaptability. I am highly skilled in data analysis, Adverse Media, operations, sales, training, team leadership, problem solving, strong organizational skills, excellent time management, strong attention to detail, interpersonal skills, the ability to multitask, and maintain robust documentation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Financial Crimes Global KYC Ops Assoc Analyst II
Citibank
10.2017 - 06.2024
- Successfully Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Successfully performed the required KYC screening and analyses on 40 business clients monthly to identify risk, trends, potential fraud activity, and documented information obtained as required by the global KYC procedures.
- Successfully confirmed all reputational risks including information relating to sanctions, bribery or corruption have been initially assessed and analyzed by the relevant Business or AMLCO, if necessary, to determine if the information relates to the client and any concerns and comfort levels have been appropriately documented.
- Successfully ensured compliance with all AML laws, regulations, guidelines, and written procedures; OFAC, CIP, KYC customer transaction monitoring was met.
- Successfully improved and implemented customer risk rating criteria with KYC management and procedures for business clients.
- Successfully escalated issues of concern to Issue management, BSA/AML Investigation teams as necessary and appropriate.
- Successfully participated in process mapping exercises to identify bottlenecks, proposing solutions to enhance efficiency and productivity.
Personal Banker
Citibank
01.2016 - 10.2017
- Successfully Assisted clients daily with a full range of banking services: Mortgages, home equities, secured/unsecured lending, credit cards, and bank products.
- Successfully delivered comprehensive advice strengthening client relationships and promoting long term loyalty.
- Successfully maintained compliance with bank policies and regulations while executing various financial transactions for clients.
- Successfully expanded client base by consistently meeting referral goals through networking events and community outreach initiatives.
- Successfully contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Successfully exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction..
Senior Teller
CITIBANK
04.2005 - 01.2016
- Successfully served as the first point of contact for clients and provided a positive first impression through friendly and efficient customer service..
- Meticulously conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
- Successfully identified fraudulent activities through diligent observation and adherence to established policies, safeguarding both client’s assets and bank assets and reputation
- Successfully mentored and trained 15 new bank tellers on bank procedures and customer service standards.
- Successfully enhanced customer satisfaction by efficiently processing transactions, addressing inquiries, resolving complex issues and complaints promptly and professionally.
Education
BUSINESS COURSES -
Harold Washington College
Skills
Proficient in Microsoft word, excel, internal controls, regulatory compliance and risk assessment, Customer due diligence (CDD), Enhanced due diligence (Edd), Customer Identification Procedure (CIP), Source or wealth (SOW), OFAC, Anti Money Laundering (AML), Lexis Nexis, SharePoint, Concierge, Eclipse, Teams, Kiwi, and Google Street View
Certification
- Human Resources Management Certification - Currently in progress
Timeline
Financial Crimes Global KYC Ops Assoc Analyst II
Citibank
10.2017 - 06.2024
Personal Banker
Citibank
01.2016 - 10.2017
Senior Teller
CITIBANK
04.2005 - 01.2016
BUSINESS COURSES -
Harold Washington College
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