Detail-oriented professional with experience in operations support and workforce planning. Proven ability to enhance service delivery through effective communication and organization, driving improvements in productivity and safety.
Overview
5
5
years of professional experience
Work History
Demand Flow Tech
Trane Technologies
Clarksville, TN
03.2025 - Current
Maintain a safe work environment by strictly adhering to established safety protocols and guidelines.
Assist in training new operators on equipment and safety protocols.
Set up and operate machinery to produce exceptional products for industrial needs.
Mail Handler Lead
United States Postal Service, USPS
Nashville, TN
06.2023 - 03.2025
Operated automated sorting equipment to enhance processing efficiency and accuracy.
Collaborated with team members to streamline workflows and improve overall operational productivity.
Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
Benefits Verification Specialist
State Of TN - Dept. Of Human Services
Clarksville, TN
04.2021 - 06.2023
Analyzed client data to identify discrepancies and resolve issues promptly.
Maintained up-to-date knowledge on industry regulations, ensuring compliance throughout all benefit verification processes.
Contributed to company-wide initiatives aimed at improving the quality of service delivery across departments, fostering a culture of collaboration and excellence within the organization as a whole.