Shavonne Darden
Hampton,United States
Summary
Dedicated Supply Chain professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Buyer
USLBM
11.2022 - Current
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
- Forecasted purchasing trends and improved merchandising strategies.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Sales/Operations Management Trainee
USLBM
02.2022 - Current
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Eased team transitions and new employee orientation through effective training and development.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Supply Technician
United States Air Force Reserve
12.2018 - Current
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
- Improved resource allocation to promote efficiency and deadline management.
- Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
- Provided excellent customer service by proactively addressing inquiries from internal customers about product availability or order status.
- Implemented safety protocols, ensuring a secure work environment for all team members.
Routing Specialist
Retail Direct
01.2021 - 01.2022
- Partnered with representatives from different carriers to arrange materials shipments.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.
- Responded to high volume of phone and email requests to provide logistics information.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
Customer Service Supervisor
Chime Solutions
01.2018 - 02.2019
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Created, prepared and delivered reports to various departments.
- Assessed and authenticated customer exchanges, voids and returns.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Bachelor of Arts - Speech Communication And Rhetoric
Georgia State University
Atlanta, GA05.2025
Skills
- Competitor analysis
- Quality assurance
- Strategic planning
- Continuous process improvements
- Purchasing procedures
- Materials sourcing
- Vendor relations
- Data analysis
- Attention to Detail
Accomplishments
- Supervised team of 10 staff members.
- Airman of the third quarter award
- DCG Scholarship Award Winner
- Supported Deployment Readiness missions
Certification
- Osha 10 hour
- Lean Six Sigma- White Belt
- Building Business Acumen
Timeline
Regional Buyer
USLBM
11.2022 - Current
Sales/Operations Management Trainee
USLBM
02.2022 - Current
Routing Specialist
Retail Direct
01.2021 - 01.2022
Supply Technician
United States Air Force Reserve
12.2018 - Current
Customer Service Supervisor
Chime Solutions
01.2018 - 02.2019
Bachelor of Arts - Speech Communication And Rhetoric
Georgia State University
- Osha 10 hour
- Lean Six Sigma- White Belt
- Building Business Acumen
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