Summary
Work History
Education
Skills
Timeline
Generic
SHAVONNE RITCHIE

SHAVONNE RITCHIE

shavonneritchie@yahoo.com or (817)233-6543
Katy,TX

Summary

Motivated upbeat server with engaging personality skilled in order management, payment processing, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Work History

Small Business Owner

2LavisHair.com
Katy, TX
09.2014 - Current
  • Responsible for managing day-to-day operations.
  • Website designer, Marketing, Monitoring sales, Quality control, Negotiation of prices, discount terms, and transportation arrangements for products.
  • Authorize payment of invoices or returns of merchandise.
  • Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise.
  • Prompt customer service interaction.

Server

Drago's Hilton Riverside
New Orleans, LA
02.2012 - 09.2014
  • Ensuring optimum guest experience by greeting, taking orders, serving dishes, and removal of dinnerware promptly with a positive attitude.
  • Knowledgeably recommending menu items based on customers' needs and preferences, including upselling complimentary dishes and drinks.
  • Managed orders and accompanying financial transactions via digital Point of Sale system.

Education

Associate of Applied Science - Occupational Therapy Assistance

Tarrant County College District
828 W. Harwood Rd, Hurst, Tx 76054
06.2017

Skills

  • Communication skills
  • Leadership
  • Sales and upselling
  • Customer Service
  • Time management and multitasking
  • Problem-solving, Detail-oriented, Teamwork skills, Adaptability, Efficiency
  • Cheerful personality, Cleanliness, and organization skills
  • POS system

Timeline

Small Business Owner

2LavisHair.com
09.2014 - Current

Server

Drago's Hilton Riverside
02.2012 - 09.2014

Associate of Applied Science - Occupational Therapy Assistance

Tarrant County College District

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SHAVONNE RITCHIEshavonneritchie@yahoo.com or (817)233-6543