Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shavonne Woods

Indianapolis,IN

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers and store managers.

Overview

23
23
years of professional experience

Work History

Store Manager

Dollar General Store
Indianapolis, IN
01.2017 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Machine Operator

Hoosier Gasket
Indianapolis, IN
03.2015 - 06.2017
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Load raw materials into machines according to specified measurements.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Ensure that safety guidelines are followed at all times while operating machinery.

Production Manager

Foxconn
Indianapolis, IN
04.2002 - 01.2014
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Monitored the daily operations of the production team, providing guidance and support as needed.
  • Ensured that all safety policies and regulations were followed in accordance with company standards.
  • Maintained accurate records of production data such as labor costs, output, and quality control results.
  • Analyzed production processes to identify areas for improvement in efficiency and cost savings.
  • Coordinated with other departments to ensure smooth flow of materials throughout the production process.
  • Created reports on productivity levels, cost analysis, and inventory status.
  • Conducted regular meetings with staff to discuss progress and address any issues or concerns.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.

Education

GED -

North Central High School
Indianapolis, IN
06-1997

Skills

  • Loss Prevention
  • Revenue Generation
  • Budget Administration
  • Store operations oversight
  • Promotional planning
  • Operations Management
  • Employee Training
  • Store operations
  • Problem-Solving
  • Store opening and closing procedures
  • Staff Supervision
  • Employee Scheduling

Accomplishments

  • Most Improved Shrink
  • Highest Sales
  • Cash Handling
  • Year to date Sales

Timeline

Store Manager

Dollar General Store
01.2017 - Current

Machine Operator

Hoosier Gasket
03.2015 - 06.2017

Production Manager

Foxconn
04.2002 - 01.2014

GED -

North Central High School
Shavonne Woods