Shavonnya McWatt
Taylor,MI
Summary
Compassionate for a good days work and trained to handle issues while remaining level-headed. Reliable and hardworking with great interpersonal and team collaboration skills for further success in the workplace.
Overview
9
9
years of professional experience
Work History
QA Lab Technician
U.S. Silica
Rockwood, MI
10.2022 - Current
- Trained and operated the Bruker Tiger S8 X-ray for accurate chemistry testing.
- Increased testing speeds by 5%
- Improved shipping and BOL generation time by 6%, rail, and truckloads.
- Data entry accuracy - 98%
- Fully trained in MSHA compliance when working on mining grounds.
- ISO 9001 Quality System trained.
- Participated in regular meetings with staff members to discuss progress on research initiatives.
- Collected samples from various sources for analysis in accordance with established guidelines.
Service Advisor
Monroe Dodge Superstore
Monroe, MI
04.2022 - 10.2022
- Stellantis/FCA trained
- Promptly responded to customer inquiries via phone, email or in person.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Oversaw warranty counseling process to manage expense controls.
Server/Head Bartender
Kyoto Japanese Steakhouse
Hinesville, GA
05.2016 - 03.2022
- Knowledge and experience in Oriental cuisine, sushi, and hibachi trained.
- High standards of sanitation, in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
Master of Science - Library And Information Science
The University of Alabama
Tuscaloosa, AL06-2026
Bachelor of Science - Accounting
Strayer University
Savannah, GA12-2022
Skills
- Dry materials testing and analysis
- Critical thinking proficiency
- Lab result interpretation
- Interpersonal and written communication
- Laboratory equipment management
- Data validation techniques
- Data entry software
- Detail-oriented approach
- Microsoft 360 proficiency
- Recordkeeping
References
References available upon request.
Timeline
QA Lab Technician
U.S. Silica
10.2022 - Current
Service Advisor
Monroe Dodge Superstore
04.2022 - 10.2022
Server/Head Bartender
Kyoto Japanese Steakhouse
05.2016 - 03.2022
Master of Science - Library And Information Science
The University of Alabama
Bachelor of Science - Accounting
Strayer University
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