SHAVON T. STEWART
Washington
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager-Acting Property Manager
Fox Realty
07.2025 - Current
- Assisted in administering property budgets and provided financial insights to improve operational efficiency.
- Developed and implemented marketing strategies that increased tenant inquiries and reduced vacancy rates.
- Maintained compliance with local housing regulations and ensured adherence to property standards.
- Facilitated communication between tenants and management to foster positive relationships and address concerns.
- Initially hired as Assistant Property Manager and transitioned into the Acting Property Manager role following the PM’s termination, taking over full operational control of the property.
- Successfully boosted occupancy from 75% to 93%, implementing effective marketing, retention efforts, and improved leasing practices.
- Managed property operations with limited corporate support, frequently researching solutions, creating processes from scratch, and troubleshooting issues independently.
- Led all vendor management functions, including identifying and onboarding new vendors, negotiating service agreements, and overseeing performance.
- Handled budgeting, expense tracking, and forecasting for a company without large-scale operational resources or financial guidance.
- Served as the primary point of contact for residents, cultivating strong resident relations through transparent communication, conflict resolution, and timely service coordination.
- Coordinated maintenance, inspections, compliance tasks, and community standards to ensure smooth daily operations.
- Demonstrated adaptability, problem-solving, and leadership during a time of organizational transition and uncertainty.
Assistant Property Manager
Polinger Company
10.2023 - Current
- Coordinate leasing activities including showing units, processing applications, and preparing lease agreements.
- Handle tenant communications, addressing concerns, maintenance requests, and enforcing lease terms.
- Oversee rent collection, monitor delinquencies, and issue late notices to ensure consistent cash flow.
- Conduct regular property inspections to ensure compliance with safety standards and identify maintenance needs.
- Support budgeting efforts by tracking expenses and assisting with financial reporting.
- Administrative & Systems Management: Handle all Onesite functions, including leasing activity, work orders, unit availability, invoices, and legal matters; maintain inventory and coordinate contracts.
Assistant Property Manager
New Market Investors
04.2022 - 10.2023
- Daily Property Inspection & Issue Resolution: Walk property daily to identify curb appeal issues and deficiencies; take immediate action to address problems.
- Unit Turnovers & Market Readiness: Inspect turned units for market readiness before updating On-site information.
- Lease Compliance & Move-in/Move-out Oversight: Monitor move-in/move-out reports, ensure accurate lease paperwork, timely move-out processes, and resident lease adherence.
- Staff Supervision & Training: Manage onsite staff, assign tasks, provide training, and ensure adherence to company policies.
- Budget Management & Financial Oversight: Develop an annual operating budget, monitor income and expenses, and explain budget variances.
- Administrative & Systems Management: Handle all Onesite functions, including leasing activity, work orders, unit availability, invoices, and legal matters; maintain inventory and coordinate contracts.
Assistant Property Manager
New Market Investors
12.2019 - 12.2021
- Financial Oversight & Delinquency Management: Manage financial procedures, process payments, handle billing, and address delinquency through notices and calls.
- Resident Relations & Lease Management: Review rental applications, handle recertification notices, ensure timely lease renewals, and address resident concerns.
- Invoicing & Payroll Processing: Code and process invoices, review payroll for contractors and ensure the accuracy of financial transactions.
- Contractor Coordination & Property Maintenance: Schedule repairs for units, manage work completion within budget, and oversee property upkeep.
- Operations & Reporting: Supervise staff, maintain occupancy, prepare lease documents, generate reports, address complaints, and organize resident activities while tracking office supplies.
Leasing Consultant
New Market Investors
10.2013 - 12.2019
- Prospective Tenant Interaction: Conduct property tours, follow up on leads, and assist potential renters.
- Application Processing & Lease Preparation: Review applications, conduct verifications, perform background checks, and create lease documents.
- Financial Transactions & Resident Communication: Manage rental payments, security deposits, and application fees; inform residents about lease changes and property events.
- Maintenance Coordination: Delegate and oversee work orders for maintenance technicians, ensuring timely completion.
Education
Woodrow Wilson SHS -
Woodrow Wilson SHS
Washington, D.C.01.2008
Skills
- Exceptional oral and written communication skills
- Exceptional customer service
- Proficient in Yardi Voyager and Onesite Realpage
- Proficient in Microsoft Office Suite, Excel
- Team player
- Proactive
- Organized
- Detail-oriented
- Ability to prioritize
- Ability to communicate effectively with co-workers and delegate tasks
- Works well under pressure
- Fast learner with an eagerness for professional development
- Always seeking feedback
Timeline
Assistant Property Manager-Acting Property Manager
Fox Realty
07.2025 - Current
Assistant Property Manager
Polinger Company
10.2023 - Current
Assistant Property Manager
New Market Investors
04.2022 - 10.2023
Assistant Property Manager
New Market Investors
12.2019 - 12.2021
Leasing Consultant
New Market Investors
10.2013 - 12.2019
Woodrow Wilson SHS -
Woodrow Wilson SHS
Personal Information
Title: Assistant Property Manager