Shavonti Boyd
South Holland,IL
Summary
Proven track record in enhancing operational efficiency, demonstrated at UPS by expertly unloading materials and minimizing damage, alongside boosting customer satisfaction at Portillos Restaurant through efficient transactions. Skilled in truck unloading and interpersonal communication, I excel in teamwork and problem-solving, significantly contributing to workplace productivity and customer loyalty.
Overview
4
4
years of professional experience
Work History
Truck Unloader
UPS
Hodgkins, IL
07.2022 - 06.2024
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
- Assisted other team members in navigating large loads.
Cashier
Portillos Restaurant
Chicago, IL
11.2020 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma - Basic Knowledge
Thornwood High School
South Holland, IL05.2023
Skills
- Truck unloading
- Warehouse Safety Procedures
- Interpersonal skills
- Truck loading
- Cashier
- Customer service
- Flexibility
- Teamwork
- Problem solving
Timeline
Truck Unloader
UPS
07.2022 - 06.2024
Cashier
Portillos Restaurant
11.2020 - 05.2024
High School Diploma - Basic Knowledge
Thornwood High School