Shavonya Johnson
Jonesboro,LA
Summary
Dependable and professionally acknowledged for reliability, integrity and quick-learning ability. I am dedicated with strong work ethic and resourceful nature. Detail-oriented Fiscal Assistant offering 15 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Meticulous accounting professionalism bringing 15 years of experience in strategic planning, customer relationship and account reconciliation. Strong Quickbooks operations proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping.
Overview
20
20
years of professional experience
Work History
Fiscal Assistant
Pine Belt Multi Purpose Agency
10.2009 - Current
- Enhanced financial accuracy by reviewing and verifying invoice data, reducing errors in the fiscal department.
- Streamlined the accounts payable process for increased efficiency and timely payments to vendors.
- Assisted in preparing accurate monthly financial reports, contributing to informed decisionmaking.
- Maintained organized financial records, ensuring easy access and retrieval for audits and reviews.
- Reduced processing time for expense reimbursements by implementing a streamlined system for submission and approval.
- Provided excellent customer service to both internal and external stakeholders regarding finance-related inquiries or concerns.
- Assisted in the development of financial forecasts, aiding management in making strategic decisions based on expected revenues and expenses.
- Managed petty cash disbursements with diligent record-keeping, promoting transparency in expenditures.
- Coordinated with other departments to gather necessary documentation for grant application submissions.
- Developed custom spreadsheets that improved tracking of expenses and enabled more efficient reporting.
- Worked closely with procurement staff to obtain necessary approvals and documentation for vendor payments, ensuring timely remittance.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Assisted management with annual expense plans to strategically track income or revenue.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Collaborated with team members on budget development, supporting fiscal responsibility across departments.
Server Trainer
Brinker Internationl, Chili's Grill & Bar
05.2004 - 11.2009
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Streamlined server training process for improved employee retention and quicker onboarding.
- Assisted management in creating a new menu, resulting in increased sales and customer satisfaction.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Oversaw inventory management tasks for front-of-house supplies, minimizing waste while maintaining adequate stock levels at all times.
- Managed reservation system effectively ensuring optimal seating arrangements maximizing table turnover rate.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Monitored new server performance and offered continuous support throughout training period.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Built and maintained professional relationships with vendors and suppliers.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Education
High School Diploma -
Weston High School
Jonesboro, LA05.1999
Skills
- Internal Auditing
- Expense Tracking
- Bank Reconciliation
- Invoice Processing
- Adaptability
- Vendor Management
- Invoicing and Billing
- Customer Service
- Administrative Support
- Quickbooks
- MS Office
- Auditing Procedures
- Budget Preparation
- Customer Relations
- Purchase Orders
- Microsoft Excel
Timeline
Fiscal Assistant
Pine Belt Multi Purpose Agency
10.2009 - Current
Server Trainer
Brinker Internationl, Chili's Grill & Bar
05.2004 - 11.2009
High School Diploma -
Weston High School
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