Shavyiona Worley
Manchester,TN
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients while managing administrative and sales employees. Comfortable working independently as a manager and leader and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cleaning Service Owner
Residential Cleaning Service
Manchester, TN
03.2016 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Implemented quality assurance processes to ensure product excellence.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Conducted performance reviews for employees on a regular basis.
- Created marketing campaigns to attract new customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed policies and procedures for the organization.
- Analyzed industry trends to develop competitive strategies.
- Provided direction and guidance to employees.
- Executed performance reviews to encourage improved productivity for team members.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Developed and implemented successful sales strategies to meet business goals.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Set pricing structures according to market analytics and emerging trends.
Full Charge Bookkeeper/ HR Manger
Triumph Management
Nashville, TN
01.2014 - 03.2016
- Processed employee expense reports according to company policy.
- Completed sales tax returns accurately and timely each quarter.
- Performed monthly closing procedures including journal entries and reconciliations of balance sheet accounts.
- Prepared quarterly financial statements for management review.
- Assisted with budgeting activities such as forecasts and variance analysis.
- Identified areas for improvement in accounting processes and systems.
- Maintained financial records in compliance with Generally Accepted Accounting Principles.
- Managed the accounts payable process by coding invoices, preparing checks for payment, and recording payments.
- Ensured accurate inventory tracking through periodic physical counts.
- Provided support to executive team regarding special projects or ad hoc reporting requests.
- Developed KPI metrics to measure performance against established goals.
- Prepared and processed payroll for up to 50 employees, including all related taxes, deductions, and benefits.
- Assisted in the preparation of annual audits with external auditors.
- Tracked fixed assets purchases and disposals throughout the year.
- Reconciled intercompany transactions between multiple entities.
- Researched complex accounting issues as needed to ensure compliance with applicable laws and regulations.
- Analyzed income statement variances from prior year results or budget expectations.
- Monitored customer accounts receivables on a regular basis.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Assisted in budget preparation, tracking expenses against forecasts.
- Reconciled vendor statements to assist in monthly closings.
- Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Provided support during external audits by preparing necessary documents and answering inquiries.
- Processed expense reports, including verification of receipts and compliance with policies.
- Tracked and reported charitable contributions and grants for nonprofit bookkeeping.
- Maintained accounts payable and receivable, ensuring timely billing and payment processing.
- Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
- Processed payroll for employees, including calculating wages, deductions, and issuing payments.
- Defined bookkeeping policies and procedures by developing system to account for financial transactions.
- Analyzed financial transactions, assigning to specific accounts.
- Handled sensitive financial information with confidentiality and integrity.
- Advised management on financial decisions by analyzing trends and financial data.
- Implemented and maintained internal controls to safeguard financial assets.
- Prepared financial statements, including balance sheets and income statements, for review by management.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Coordinated with vendors and clients to resolve billing and payment issues.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
- Monitored cash flow, preparing reports to inform management of financial status.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Calculated income and social security tax deductions.
- Performed bookkeeping and accounting consulting services.
Education
Associate of Science - Human Resources Development
Wiregrass Georgia Technical College
Valdosta, GA03-1999
Bachelor of Science - Accounting And Business Management
Indiana University Bloomington
Bloomington, IN04-1992
Skills
- Budget Administration
- Labor Relations
- Regulatory Compliance
- Administrative Oversight
Accomplishments
- Created and implemented employee handbook
Certification
- Quickbooks PRO
Timeline
Cleaning Service Owner
Residential Cleaning Service
03.2016 - Current
Full Charge Bookkeeper/ HR Manger
Triumph Management
01.2014 - 03.2016
Associate of Science - Human Resources Development
Wiregrass Georgia Technical College
Bachelor of Science - Accounting And Business Management
Indiana University Bloomington
- Quickbooks PRO
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