Shaw Vaughn
Brentwood,TN
Summary
Proven Class A CDL Delivery Driver with a track record of enhancing delivery efficiency and customer satisfaction at SiteOne. Demonstrates a strong work ethic and effective communication, excelling in safe driving and problem-solving. Achieved top sales numbers as a CDL Route Sales Driver, leveraging defensive driving techniques and equipment operation skills.
Professional driver equipped with extensive experience in commercial vehicle operation and delivery services. Adept at ensuring on-time deliveries and maintaining high standards of vehicle safety and customer service. Known for strong team collaboration, adapting to dynamic delivery schedules, and providing dependable service under varying conditions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Class A CDL Delivery Driver
SiteOne
09.2004 - Current
- Safeguarded company assets by conducting daily pre and post trip inspections on vehicles and promptly reporting any required repairs or replacements.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Navigated complex roadways using GPS systems to ensure efficient deliveries without delay or error.
- Displayed exceptional problem-solving skills when faced with unexpected challenges or obstacles during the course of daily duties.
- Increased customer satisfaction through professional interactions, prompt service, and accurate order fulfillment.
- Managed paperwork associated with deliveries accurately, including bills of lading, invoices, receipts, and manifests for regulatory compliance purposes.
- Maintained a clean driving record while operating a Class A CDL vehicle in various weather conditions and traffic situations.
- Assisted in loading and unloading trucks, ensuring proper weight distribution for safe transport of goods.
- Assisted in training new drivers, sharing knowledge and best practices to promote overall team success and maintain high-quality service standards.
- Ensured timely deliveries by effectively communicating with dispatchers and addressing any potential issues proactively.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed logs of hours driven, rest periods, miles covered, and fuel expenses to comply with federal regulations.
CDL Route Sales Driver
Ajax Turner
11.2001 - 06.2004
- Drove team revenue totals by bringing in top sales numbers.
- Consistently met or exceeded sales targets by diligently tracking progress toward goals throughout each sales period.
- Delivered exceptional service by quickly addressing customer concerns and providing personalized support when needed.
- Generated repeat business with effective upselling techniques that promoted new and seasonal products.
- Successfully managed customer accounts, ensuring accurate billing and timely payments were received.
- Actively participated in regular meetings, sharing insights gleaned from field experience that helped inform company-wide strategies and goals.
- Adhered to company policies while representing the organization professionally at all times during interactions with customers and peers.
- Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Immediately addressed problems with customers to promote speedy resolution.
- Completed daily pre- and post-trip vehicle inspections.
- Processed customer payments and kept accurate financial records.
Education
High School Diploma -
Centennial High School
Franklin, TN05-1997
Skills
- Strong work ethic
- Effective communication
- Defensive driving techniques
- Equipment operation
- Safe driving record
- Customer service
Accomplishments
- Receive " Customer Obsessed " achievement award at SiteOne in March, 2023.
Certification
- Smith System Driver Improvement Institute Certificate – Smith System.
- Double/Triple Trailers Endorsement (T) - TN Department of Motor Vehicles.
- Electronic Logging Device Compliance Training – Federal Motor Carrier Safety Administration.
- Commercial Driver's License (CDL) - TN Department of Motor Vehicles.
- Medical Examiner's Certificate – U.S. Department of Transportation.
- Certified Princeton Piggyback operator/trainer
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Class A CDL Delivery Driver
SiteOne
09.2004 - Current
CDL Route Sales Driver
Ajax Turner
11.2001 - 06.2004
High School Diploma -
Centennial High School
Similar Profiles
George FontenotGeorge Fontenot
Stone Master/Forklift Opereator at SiteOneStone Master/Forklift Opereator at SiteOne
David PasseyDavid Passey
Driver at SiteOneDriver at SiteOne
Martin GarciaMartin Garcia
Key Account Manager at SiteOneKey Account Manager at SiteOne