Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Certification
Timeline
Seasonal Project Jobs
Abenity Alumni
NLP Practitioner -CPD Certified
Websites
NLP Master Practitioner -CPD Certified
AssistantManager
Shawana Hunter

Shawana Hunter

Eastpointe,Michigan

Summary

Versatile and adaptable, While excelling at Forvia by mastering diverse machinery and promoting plant safety, showcasing my hard skill in machine operation. Fostering teamwork and effective communication led to a culture of efficiency and reduced equipment downtime, significantly enhancing project coordination and safety protocols.

Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

36
36
years of professional experience
1
1
Certificate

Work History

Processor Operator

Forman Mills
04.2025 - Current
  • Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
  • Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
  • Adapted quickly to changing priorities, ensuring timely completion of assigned tasks within tight deadlines.
  • Provided members with optimum sales and service experience to enhance member affinity to company.
  • Supported continuous improvement initiatives by suggesting process enhancements for better results.
  • Improved accuracy of processed materials through ongoing attention to detail and precision adjustments.
  • Maintained a safe work environment by following safety protocols and addressing potential hazards.
  • Collaborated with team members to meet production goals and maintain smooth operations.
  • Managed inventory of supplies and equipment, ensuring availability of necessary items for uninterrupted operation.
  • Maximized output with efficient use of raw materials, minimizing waste in the process.
  • Observed site operations closely to prevent accidents and protect crew members.
  • Increased overall productivity by implementing new processing techniques and strategies.
  • Exceeded performance targets consistently, contributing to company growth and profitability.
  • Adapted daily plans based on employee availability, supervisor requests and weather conditions.

Operator

Fauercia/Forvia
06.2019 - 12.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Participated in training sessions to enhance skills and knowledge.
  • Handled raw materials efficiently, minimizing waste during the production process.
  • Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Made sure that products were produced on time and are of good quality.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Complied with company and OSHA safety rules and regulations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Greeter-Female Locker Room

BHC
06.2017 - 07.2018
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
  • Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Developed and maintained positive relationships with guests for satisfaction.

Retail Sales Associate

True Blue/People Ready Staffing
01.2015 - 05.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Greeted customers and provided outstanding customer service.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cashier

Wendys Restaurant
08.1993 - 07.1998
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Increased sales of promotional items by informing customers about current offers.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.

Cashier/Food Service Worker

Burger King
09.1989 - 05.1993
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Improved dining experience by maintaining clean and organized eating area.
  • Optimized food presentation to enhance customer dining experience.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Some College - Computer Technology

Ashworth College
Norcross, GA

Certificate - Beauty Care

Stratford Career Institute
Montreal,Quebec ,Canada

NLP Master Practitioner - Developmental Psychology

Centre of Excellance
07-2024

Diploma - Certification of Achievement

Centre of Excellence
06-2024

Business Consultant - Business

IAP Career College
04-2022

High School Diploma -

Henry Ford High School
20000 Evergreen Rd,Detroit,MI
06-1993

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Machine operation
  • Equipment operation
  • Efficient multitasking
  • Effective communication
  • Production work
  • Plant safety
  • Materials handling
  • Teamwork and communication

Accomplishments

*1st place Championship in Science and Engineering

*Prefect Attendance Winner

  • Achieved employee of the month by completing employee tasks and training with accuracy and efficiency.
  • Achieved high honors in Beauty Care
  • Highest percentile in Yale University
  • Honorary Doctor of Divinity
  • Honorary Dr, of Metaphysics Degree

Interests

Religion-Universal Life Church ULC-

*Christianity

*Credentials of Ministry -Certified

*Honorary Doctor of Divinity Degree honoris causa with all Rights and Privileges nd Marks of Distinction-Certified

*Declared Life Coach

*Honorary Dr of Metaphysics Degree

*Declared Evangelist


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • NLP Practitioner Training - 6 month
  • NLP Master Practitioner Training - 6 month

Certificate of Completion-foodhandlers -Basic Food Safety -ANSI Accredited 2024

Certificate ID:2021b3655680

Timeline

Processor Operator

Forman Mills
04.2025 - Current

Operator

Fauercia/Forvia
06.2019 - 12.2024

Greeter-Female Locker Room

BHC
06.2017 - 07.2018

Retail Sales Associate

True Blue/People Ready Staffing
01.2015 - 05.2017

Cashier

Wendys Restaurant
08.1993 - 07.1998

Cashier/Food Service Worker

Burger King
09.1989 - 05.1993

Some College - Computer Technology

Ashworth College

Certificate - Beauty Care

Stratford Career Institute

NLP Master Practitioner - Developmental Psychology

Centre of Excellance

Diploma - Certification of Achievement

Centre of Excellence

Business Consultant - Business

IAP Career College

High School Diploma -

Henry Ford High School

Seasonal Project Jobs

Due to the high demand of holiday gifts, I joined Walmart  as an Associate Retailer for 9 months in 2015 and 2016.This experience I would never forget,I worked in retail for HBA- Health and Beauty Aid,the retail for the Pharmacy,retail for Grocery Department ,retail for Automotive department ,retail for the Toy department. I joined multiple of team members to put gather what we call seasonal items for the holidays and as I worked for BedBath and Beyond in Retailer and Outdoor Associate.


Abenity Alumni

This achievement of this Alumni was achieved through a degree in Business Consultant that was certified through International Association of Professional Career College.I was honored to accept this Degree in 2022.

NLP Practitioner -CPD Certified

Rewards

    *Onward and Upward -Awarded for each assessment you pass

    *Digital Learner Awarded for each course you purchases

    *Assessment 10 - Assessment 10 Certified Awarded for Passing 10 assessment (across all courses)

    *Learner of the Month -You have achieved a ranked leaning position for the month in the top portion of all users -Congratulations!

    *Learner of the Week- You have achieved a top 10% ranking this week amongst all Centre of Excellence-Amazing Work!

    *Distinctive -Awarded for achieving your first distinction on a assessment.

    *Braniac-Awarded for achieving your first distinctive on a course 

     *Course 1-Awarded for successfully passing (with pass,merit or distinction) 1 courses


NLP Master Practitioner -CPD Certified

Rewards

    *Onward and Upward- Awarded for each assessment you pass

    *Assessment 10-Awarded for passing 10 assessments(across all courses)-Assessment  10

    *Learner of the Month- You have achieved a ranked learning position  for the month in the position of all users-Congratulations!

    *Learner of the Week -You have achieved a top 10% ranking this week amongst all Centre of Excellence learners- Amazing Week

    *Distinctive -Awarded for achieving your first distinctive on assessment

    *The Hatrick[Assessment Edition] Awarded for achieving 3 Merits(or above) on assessments

    *Braniac -Awarded for achieving your first distinctive on a course

Similar Profiles

CREATE PROFILE
Shawana Hunter