Proven Health Information Management Specialist with a track record of enhancing electronic medical record accuracy and integrity at BayCare St. Joseph's Hospital-South. Excelled in documentation management and customer relations, ensuring timely record availability and compliance with HIPAA guidelines. Demonstrated organizational skills and technical proficiency, achieving significant improvements in quality assurance and physician support.
Hi, I’m
Sha'Wanda Adams
Health Information Management
Alexandria,VA
Summary
Overview
12
years of professional experience
Work History
BayCare St. Joseph's Hospital-South
Health Information Management Senior Specialist
12.2014 - 06.2024
Job overview
- Responsible for complete and accurate quality electronic medical record.
- Understood validation and completion of quality review process ensured integrity and legality of electronic medical record.
- Accountable for ensuring timely availability of electronic medical record for patient care.
- Reviewed scanned over 2,000 documents daily for overall image quality and accuracy of indices assigned during scanned process according to timeframe requirements.
- Analyzed medical records for physician completion utilizing Joint Commission standards.
- Performs all aspects of Release of Information including attending court trials and responding to Subpoenas and doing follow-up billing utilizing the HIPAA Guidelines.
- Daily interacted with assisting physicians with completion of their medical records. Assisted Transcription section with clerical responsibilities and processing of reports. Performed other duties as assigned.
- Registered over 10 birth certificates to the state of Florida Vital Statistics Office daily
TJ Maxx, TJX Companies
Customer Service Associate
07.2012 - 02.2021
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered an average of 10 customer telephone calls promptly to avoid on-hold wait times.
South Bay Hospital
Health Information Management Specialist
12.2013 - 11.2014
Job overview
- Retrieved discharged medical records from various nursing units and ancillary departments as defined by department practice
- Entered applicable unbilled reason codes (URCs) into HPF and MEDITECH on a daily basis
- Batched, labeled, and routed loose papers, late charts and/or late documentation to HSC Document imaging areas for scanning according to policy
- Scanned and indexed over 1.000 loose reports/documents that are identified as critical to coding and prioritizes according to policy
- Assisted in processing accounts in assigned facility HPF work queues/routers
Education
Hi-Tech InstituteSt. Louis Park, MN
Associate of Science from Health Science
07.2009
University Overview
Kadena High SchoolOkinawa, Japan
High School Diploma
05.2001
University Overview
Skills
- Documentation Management
- Customer Relations
- Technical communication
- Quality Assurance
- Medical Terminology
- Superior Organizational skills
- Computer skills appropriate to position
- Excellent communication skills, written, and verbal
- Interpersonal skills
- Attention to details
- Adaptability
- Critical Thinking
Timeline
Health Information Management Senior Specialist
BayCare St. Joseph's Hospital-South
12.2014 - 06.2024
Health Information Management Specialist
South Bay Hospital
12.2013 - 11.2014
Customer Service Associate
TJ Maxx, TJX Companies
07.2012 - 02.2021
Hi-Tech Institute
Associate of Science from Health Science
Kadena High School
High School Diploma
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