Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Shawanda Arroyo-vega

Killeen,TX

Summary

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled with dedication to efficiency and accuracy. Courteous professional with substantial experience in logistical industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative, responsive and compassionate caregiver. Possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in collaborative team player with strong clinical and interpersonal skills. Open availability hours per week, weekends and evenings.

Overview

23
23
years of professional experience

Work History

Cashier

Walmart
Aiken, SC
08.2010 - 04.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Elderly Caregiver

Amada Healthcare
Round Rock, Texas
06.2021 - 01.2022
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

Logistics Manager

United States Army
Killeen, TX
04.2011 - 01.2022
  • Directed shipping and receiving of wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated dispatching of 50 drivers to accomplish daily delivery requirements.
  • Managed monthly freight cost reporting processes.
  • Delivered substantial cost savings by securing discounts from third-party logistics services providers.
  • Prepared updated shipment reports for executives and clients.
  • Kept corporate departments and customers updated on critical shipments.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Conducted research to address shipping errors and packaging mistakes.
  • Administered sales orders, as well as processed and documented transactions.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Handled day-to-day shipping and receiving overseeing more than 125 packages per day.
  • Implemented strategies to improve processes, systems and behavior.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Led value-added customer service team that consistently over-delivered on customer expectations.
  • Team leader for logistics and systems personnel and property accountability and reconciliation team, ensuring compliance with U.S. Army regulations and DoD directives.

Education

Bachelor of Science Nursing - Registered Nursing

Aspen University
Austin, TX
08.2024

Associate of Arts -

Central Texas College
Killeen, TX
08.2021

Health Care Technician - Certified Nursing Assistant

Savannah River College
Augusta, GA
06.2004

High School Diploma -

South Aiken High School
Aiken, SC
06.2001

Skills

  • Employee Training
  • Cooperative Attitude
  • Work Task Prioritization
  • Merchandise Packaging
  • Reliable and Responsible
  • Staff Supervision
  • Policies and Procedures
  • Cleaning and Sanitizing
  • Analytical Thinking
  • Team Leadership
  • Creative Thinking
  • Social Perception

Timeline

Elderly Caregiver

Amada Healthcare
06.2021 - 01.2022

Logistics Manager

United States Army
04.2011 - 01.2022

Cashier

Walmart
08.2010 - 04.2022

Bachelor of Science Nursing - Registered Nursing

Aspen University

Associate of Arts -

Central Texas College

Health Care Technician - Certified Nursing Assistant

Savannah River College

High School Diploma -

South Aiken High School

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Shawanda Arroyo-vega