Shawanda Gaines
Butler,AL
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Onin Group
01.2023 - Current
- Worked safely around moving machinery.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Manager
Baber's Rent
07.2018 - 05.2022
- Collection calls
- Filing
- Cleaning and rearranging store
- Drive commercial trucks
- Sale furniture
- Handle day-to-day operations
- Keep sales volume high by Social Media interaction
- Assured customer satisfaction at all times
- Handle all sales, revenue and payroll reporting
- Train Account managers and Delivery Drivers
- Manage accounts
- Load and off load trucks
- Repossess furniture/ appliances
Cashier/Customer Service
Goco
07.2020 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained accurate records of customer transactions for reporting purposes.
Transportation Specialist
United States Army, Army Reserves
08.2018 - 09.2019
- Coordinated schedules and communicated changes to customers.
- Planned and oversaw rail, vessel, and truck transportation activities.
- Led shipment scheduling and routing with carriers, enabling reliable customer updates.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Negotiated contracts with carriers to secure optimized rates.
Transportation Coordinator
U.S. Army Reserves
12.2017 - 08.2018
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Met safety and regulatory standards for full operational compliance.
- Led shipment scheduling and routing with carriers, enabling reliable customer updates.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Negotiated contracts with carriers to secure optimized rates.
- Worked closely with personnel, customers, and contractors to resolve problems.
Cashier
Churchs Chicken
11.2013 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Research Assistant
Children's Hospital
01.2013 - 09.2013
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
Education
BS - Criminal Justice
University of Alabama at Birmingham
High school diploma - Advance Dilploma
Choctaw County High School
Skills
- Customer Service
- Logistics
- Shipping
- Shipping Receiving
- Data Entry
- Account Management
- Sales
- Cold Calling
- Microsoft Office (9 years)
- Computer Skills (7 years)
- Salesforce
- Transportation Management
- Freight Experience
- Military Experience
- Negotiation
- Supervising experience
- Management
- Driving
- Manufacturing
- Payroll
- Inventory Control
- Databases
- Computer hardware
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Warehouse Associate
Onin Group
01.2023 - Current
Cashier/Customer Service
Goco
07.2020 - 01.2021
Transportation Specialist
United States Army, Army Reserves
08.2018 - 09.2019
Manager
Baber's Rent
07.2018 - 05.2022
Transportation Coordinator
U.S. Army Reserves
12.2017 - 08.2018
Cashier
Churchs Chicken
11.2013 - 10.2016
Research Assistant
Children's Hospital
01.2013 - 09.2013
BS - Criminal Justice
University of Alabama at Birmingham
High school diploma - Advance Dilploma
Choctaw County High School
Similar Profiles
Anthony PetruzellaAnthony Petruzella
Strategic Account Manager at The Onin GroupStrategic Account Manager at The Onin Group
LaPortia CollinsLaPortia Collins
Forklift Operator at The Onin GroupForklift Operator at The Onin Group
Angela WilliamsAngela Williams
Work Comp Claims/Billing Specialist at The Onin GroupWork Comp Claims/Billing Specialist at The Onin Group
Dexter Leverett Sr.Dexter Leverett Sr.
Truck Driver at BMB TransportTruck Driver at BMB Transport
Eujeana Johnson-RuffinEujeana Johnson-Ruffin
Head Chef at Bedford Care Nursing CenterHead Chef at Bedford Care Nursing Center