Shawanda Green
Rosharon,TX
Summary
Resourceful Director of Human Resources highly skilled in employee relations and training and development. Team player offering dynamic personality with extensive background in recruiting, interviewing and hiring valuable employees.
Overview
18
18
years of professional experience
Work History
Human Resources Director
The Lev at Winchester
Alvin, TX
02.2021 - Current
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Managed recruitment, selection, onboarding and training processes for new employees.
- Worked with department managers to assess needs.
- Complied with local, state and federal laws and established organizational standards.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Notified all employees immediately when policies/procedures were updated or changed.
- Performed regular audits of personnel files for accuracy and completeness according to company policy.
- Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Recruited and trained new employees to manage overall talent acquisition.
Pathology Referral Specialist
MD Anderson
Houston, TX
02.2014 - 02.2021
- Maintained a database of all current pathology referral requests received from referring physicians.
- Reviewed and evaluated incoming pathology reports to ensure accuracy and completeness of information.
- Generated reports summarizing findings from analysis of data related to pathology referrals.
- Performed data entry activities into electronic medical records systems regarding patient demographics and relevant referral information.
Appointment Scheduler
Texas Children Hospital
Houston, TX
08.2013 - 02.2014
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Performed follow up calls to confirm scheduled appointments.
- Provided clear instructions to patients regarding their upcoming visits.
- Conducted outbound calls to remind patients of upcoming appointments.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Provided assistance with additional tasks as needed or requested by management.
- Inputted patient data into the electronic health record system.
- Verified insurance information prior to appointment booking.
- Greeted patients upon arrival and provided them with necessary paperwork.
- Resolved customer complaints in a professional manner.
Receptionist
K&S Medical Clinic
Houston, TX
08.2006 - 06.2008
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Education
High School Diploma -
North Central High School
Lebeau,LA05-1999
Skills
- Compensation and Benefits
- Human Resources
- Personnel Recruitment
- Payroll Management
- Skilled in PCC
- Background Checks
- Microsoft excel
- Microsoft Word
References
References available upon request.
Timeline
Human Resources Director
The Lev at Winchester
02.2021 - Current
Pathology Referral Specialist
MD Anderson
02.2014 - 02.2021
Appointment Scheduler
Texas Children Hospital
08.2013 - 02.2014
Receptionist
K&S Medical Clinic
08.2006 - 06.2008
High School Diploma -
North Central High School
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