Shawanda Green
Rochester,NY
Summary
I am a reliable, self-motivated woman seeking a full-time position. I work well.oth independently and as a team player. I have outstanding customer service and communication skills in person and on the telephone. I have a strong work ethic and am highly motivated.as well with the ability to learn new tasks to be successful within the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Addiction Outreach Speacilist
Monroe County Department of Health
Rochester, New York
05.2022 - 10.2024
- Developed outreach strategies to engage community partners and stakeholders.
- Coordinated workshops and events to raise awareness of programs offered.
- Trained volunteers on outreach techniques and community engagement practices.
- Analyzed data from outreach efforts to improve future engagement strategies.
- Developed and distributed written materials to inform potential clients of available services and to generate financial and volunteer support.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Implemented harm reduction approaches when working with high risk populations such as needle exchange programs.
- Provided education about harm reduction strategies such as needle exchange programs or safe injection sites.
- Implemented harm reduction techniques aimed at reducing risks associated with drug use or unsafe behaviors.
Examiner
Department of Human Services
Rochester, New York
01.2019 - 05.2022
- Evaluated eligibility for benefits based on analysis of case facts and application of applicable laws.
- Participated in training sessions designed to update staff on changes in laws governing insurance policies.
- Assessed client needs through comprehensive interviews and evaluations.
- Coordinated referrals to community resources and support services.
- Educated clients on available services, rights, and responsibilities within the system.
- Discussed rights and responsibilities associated with public assistance with applicants.
- Interviewed applicants to verify information eligibility for public assistance.
- Obtained income, asset and financial information to determine program eligibility.
- Attended meetings and participated in staff development training activities.
- Prepared documents necessary to initiate, continue and modify public assistance.
- Contacted applicants to discuss discrepancies and referred questionable cases to department for follow-up.
- Provided case management services to clients, including assessing client needs and developing individualized service plans.
- Advised clients on how to access community resources such as employment opportunities, housing assistance, legal aid.
- Supported applicants in completing documents with accuracy for human service programs.
Certified Nursing Assistant
HillHaven Nursing Home/Shorewinds Nursing Home
Rochester, New York
12.2008 - 05.2018
- Assisted residents with daily living activities and personal care routines.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control practices to maintain a safe environment.
- Supported mobility by helping residents with transfers and ambulation.
- Documented patient information accurately in electronic health records system.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in resident care planning meetings to address individual needs.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
Education
Bachelor of Science - Criminal Justice
SUNY Brockport
Rochester, NY05-2017
Skills
- Resident care
- Vital signs monitoring
- Infection control
- Patient documentation
- Community outreach
- Data analysis
- Effective communication
- Team collaboration
- Care plan implementation
- Urinary catheter care
- Compassionate
- Vital sign recording
Certification
Certified Nursing Assistant
Certification by New York State Nurse Aide Registry
License Number- 341175810798E , issued July 22, 1998-July 22, 2026
Timeline
Addiction Outreach Speacilist
Monroe County Department of Health
05.2022 - 10.2024
Examiner
Department of Human Services
01.2019 - 05.2022
Certified Nursing Assistant
HillHaven Nursing Home/Shorewinds Nursing Home
12.2008 - 05.2018
Bachelor of Science - Criminal Justice
SUNY Brockport
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