Shawanda McKOY
Security Professional
Aberdeen,NC
Summary
Experienced Security Professional with over fifteen years of experience in the Security industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to organization success through hard work, attention to detail and excellent organizational skills. Clear understanding of the responsibility and the supervision and training of personnel. Motivated to learn, grow and excel in the security.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Site Coordinator
Allied Universal Security
Morrisville, NC
06.2016 - Current
- · Coordinates and directs security services and staff, ensuring compliance with contractual obligations.
- · Provides regular performance reviews implementing corrective action plans when necessary.
- · Manages accounts and financial obligations, including labor costs, uniform expenses, overtime, and other security service costs.
- · Ensures officers have the equipment needed to fulfill duties at their assigned jobs site including uniforms and security supplies.
- · Implements site training plans that meet client training standards, including emergency preparedness, promoting the use of the CISCO Security systems and services.
- · Confers with clients regularly ensuring obligations and property requirements are met.
- · Performs security threat assessments for multi-global CISCO locations using authorized assessment tools such as Alarm Monitoring System(Lenel), CCTV, Emergency Dispatch Radio System & Global Security Information Management System.
- · Investigates incidents and creates incident reports escalating to appropriate persons, as necessary.
- · Monitors work order service requests, and all communications devices prioritizes and processes incoming information according to the company's procedures.
- · Coordinates and performs an in-depth investigation of alleged or actual security violations at multiple CISCO locations.
- · Facilitates staffing and training of security officers ensuring all posts have full coverage and efficient support.
- · Performs regular inspections of officers, appearances, licenses, and uniforms.
- · Ensures officers completes daily reports inspecting all entries for accuracy and completeness.
- · Facilitates security training and site management according to the client's and company guidelines and procedures.
- · Develops security procedures, processes, and forms to successfully fulfill site duties.
- · Establishes strong partnerships with clients promoting retention and customer success.
- · Audits security programs ensuring compliance with internal and external policies and regulations associated with client confidentiality and security functions.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Verified monthly practice of fire drills for every work shift.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Coordinated site investigations, documented issues and escalated to executive teams.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Supervised crew of over 15-30 employees.
Security Officer
PINEHURST RESORT & COUNTRY CLUB
Sanford, NC
11.2014 - 06.2015
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of employees and visitors daily.
- Conducted random patrols of key areas to spot and control security concerns.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Secured and guarded property grounds by patrolling facilities on foot or in security vehicles.
- Monitored sites using various security equipment, including surveillance cameras, alarm panels, electronic key card access, and other electronic security systems.
- Guarded country club property against hazardous conditions and theft and assessed sites for policy violations and disorderly conduct.
- · Issued and account for all buildings keys in accordance with Resort Country Club policy and procedure.
- Reported unusual activity and hazardous conditions to office staff and security supervisors.
- Operated security and enforcement equipment according to company’s guidelines and standards.
- Abided by local, state, and federal regulations concerning Information Security and company policies.
- Assigned manpower and allocated work.
- Oversaw day-to-day process, assigned work to and assisted in evaluation of assigned staff of Security officers.
FEDERAL GOVERNMENT TELECOMMUNICATIONS
GONZALEZ CONSULTING INC.
Washington, DC
10.2009 - 08.2011
- Worked closely with network administrators and server engineers to deliver quality service. Directed system engineering and security functions within a radio frequency or telecommunication system environment.
- Answered general inquiries, requests, and administrative calls through telecommunication systems, and routed calls to the requested personnel. Connected callers with appropriate professional, department or business.
- Developed and executed internal and external communications security programs for Federal Protective Services.
- · Maintained records and safeguarded all classified materials according to the department's guidelines and policies.
- Provided detailed dispatch instructions to multiple uniformed and non-uniformed security personnel, over various radio systems
Education
Associate of Science - Criminal Justice
Central Community College
Sanford ,NC 05.2020 -
Skills
Data presentation skillsundefined
Certification
North Carolina Private Protective Services Training - 7+yrs
Timeline
Associate of Science - Criminal Justice
Central Community College
05.2020 -
Site Coordinator
Allied Universal Security
06.2016 - Current
Security Officer
PINEHURST RESORT & COUNTRY CLUB
11.2014 - 06.2015
FEDERAL GOVERNMENT TELECOMMUNICATIONS
GONZALEZ CONSULTING INC.
10.2009 - 08.2011
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