Shawanna Hubbard
Red Oak
Summary
Property management professional with strong background in office administration and tenant relations. Skilled in property maintenance coordination, lease management, and financial reporting. Known for fostering collaborative team environment and effectively adapting to evolving needs. Delivers consistent results through organizational skills, attention to detail, and excellent communication.
Overview
21
21
years of professional experience
Work History
Property Manager Office Administrator
Karrington Realty
12.2023 - Current
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
- Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
- Enhanced curb appeal by overseeing landscaping projects, exterior maintenance work, and common area improvements.
- Administered detailed record-keeping systems to ensure compliance with federal housing laws and local ordinances governing residential properties.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
- Coordinated legal proceedings in cases of eviction or other disputes involving tenants or contractors in accordance with applicable regulations.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Property Manager
Capstone Real Estate Services
12.2019 - 12.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Approved files daily for tax credit compliance.
- Responsible for all TDHCA, Walker units, City of Dallas audits.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
Pinnacle Realty Management
01.2018 - 10.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Responsible for all TDHCA, Walker units, City of Dallas audits.
- Recruit, hire, and complete all HR paperwork and payroll weekly.
- Approved files daily for tax credit compliance
- Perform all service and vendor contract bid acquisitions, approval, and management. Review all vendor contract work, and determine all requirements met before payment release.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Property Manager
Alpha Barnes Real Estate Investment Services
04.2004 - 11.2016
- Carry out all daily administration, financial, operations, leasing, and maintenance
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responsible for all TDHCA, Walker units, City of Dallas audits.
- Responsible for tenant retention, achieving and maintaining greater that 95% or higher occupancy
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
High School Diploma -
MacArthur High School
Irving, TXSkills
- Cash flow management
- Digital filing systems
- Tenant screening
- Lease agreement management
- Yardi (1 year)
- Marketing (10 years)
- Budget management
- Property marketing
- Financial services support
- Section 8
- Report preparation
- Word processing
- Payroll and accounts payable and receivable
- Budgeting assistance
- Legal documentation
- Fair housing compliance
- Leadership and supervision
- Payroll
- Processing expenses
- Tax preparation
Timeline
Property Manager Office Administrator
Karrington Realty
12.2023 - Current
Property Manager
Capstone Real Estate Services
12.2019 - 12.2023
Property Manager
Pinnacle Realty Management
01.2018 - 10.2019
Property Manager
Alpha Barnes Real Estate Investment Services
04.2004 - 11.2016
High School Diploma -
MacArthur High School
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