Shawanna Walker
Clarksdale,MS
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Office position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Help at Home
11.2024 - Current
- Assisted clients with daily living activities, promoting independence and comfort.
- Communicated effectively with healthcare professionals to coordinate client care.
- Maintained a clean and safe environment for all clients, adhering to health standards.
- Administered medication as prescribed, ensuring compliance with care plans.
Housekeeper
St. Francis Hospital
12.2021 - 02.2024
- Supervised cleaning operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored new staff on effective cleaning techniques and equipment usage.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Rotated linens in storerooms and replenished when supplies ran low.
Shift Manager
Wendy's
08.2018 - 09.2021
- Supervised daily operations to ensure team adherence to safety and quality standards.
- Coordinated staff schedules to optimize productivity during peak hours.
- Trained new employees on operational procedures and customer service expectations.
- Assisted in inventory management, ensuring timely restocking of supplies.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Leader
Ingram Micro
01.2014 - 08.2020
- Supervised daily operations to ensure adherence to quality standards and safety protocols.
- Trained and mentored team members on effective workflow and customer service practices.
- Monitored inventory levels, ensuring timely restocking of products to meet demand.
- Conducted performance evaluations, providing constructive feedback to reinforce team development.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Excel Center Memphis
Memphis, TN06-2024
Skills
- Respectful and compassionate
- Problem-solving
- Dependable and responsible
- Medication administration
Certification
- Certified Pharmacy Technician 07/12/2024-07/12/2026
- First Aid CPR 04/12/2024-04/20/26
- ServSafe 09/28/2024-09/20/2028
- Express Employment Professionals Business Office Technology 05/28/2024
Timeline
Caregiver
Help at Home
11.2024 - Current
Housekeeper
St. Francis Hospital
12.2021 - 02.2024
Shift Manager
Wendy's
08.2018 - 09.2021
Shift Leader
Ingram Micro
01.2014 - 08.2020
High School Diploma -
Excel Center Memphis
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