Shawanna Wright
Westerville
Summary
Dynamic professional with experience in youth development and customer service. Known for excellent communication and attention to detail, contributing to program enhancements and a positive workplace culture. Aiming to leverage leadership qualities for impactful community engagement. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Staff Member
Boys and Girls Club
03.2026 - Current
- Facilitated engaging activities promoting youth development and social skills.
- Assisted in maintaining a safe and inclusive environment for all members.
- Collaborated with staff to implement program improvements based on member feedback.
- Developed educational resources supporting after-school programs and initiatives.
Assistant
Drip Hydration
05.2022 - Current
- Coordinated scheduling for mobile hydration services, ensuring optimal resource allocation.
- Assists in customer care and communications.
- Manage patient inquiries, providing accurate information and enhancing customer satisfaction..
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Sales Associate
Nordstrom
04.2023 - 01.2024
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Collaborated with team members to achieve store sales targets and improve performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Criminal Justice
Nichols College
Dudley, MA05-2026
Skills
- Strong teamwork
- Customer relations skills
- Leadership qualities
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Decision-making
Accomplishments
Lex Fellowship Program- May 2025, Washington, D.C.
Timeline
Staff Member
Boys and Girls Club
03.2026 - Current
Sales Associate
Nordstrom
04.2023 - 01.2024
Assistant
Drip Hydration
05.2022 - Current
Bachelor of Science - Criminal Justice
Nichols College