Shawdie Baroomand
Escondido,CA
Summary
Quality-oriented Allied Health major with a 3.8 GPA currently attending Smith Chason - WCUI. Over 10.5 years of work experience, eager to apply proven knowledge of continuity of care, clinical services, and pre- and post-op care skills to excel in healthcare roles or administrative work. Recognized by peers for proactive approach, reliable asset that can contribute to company's success in achieving goals.
Overview
12
12
years of professional experience
Work History
Administrative Manager
Guardian Towing Inc
04.2018 - 12.2023
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment
- Monitor personnel or equipment locations and utilization to coordinate service and schedules
- Receive or prepare work orders
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios
- Prepare daily work and run schedules
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
- Oversee all communications within specifically assigned territories
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
C.E.O/Startup Founder
SHAWDIE BAROOMAND HEALTHCARE Evolution Nutrtion & Athletics
03.2014 - 08.2018
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Plan budgets and authorize payments and merchandise returns
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Establish and implement policies, goals, objectives, and procedures for their department
- Formulate pricing policies for merchandise, according to profitability requirements
- Keep records of purchases, sales, and requisitions
- Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy
- Enforce safety, health, and security rules
- Assign employees to specific duties.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Initiated strategy to drive company growth and increase market share and profitability.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Oversaw business-wide changes to modernize procedures and organization.
Nursing for Eldery Patient
Nursing
03.2015 - 04.2017
- Check patients' pulse, temperature, and respiration
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Change dressings
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
C.E.O/Startup Founder
Ramak Hookah
12.2011 - 06.2013
- Collect payments from customers
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Prepare checks that itemize and total meal costs and sales taxes
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Clean tables or counters after patrons have finished dining
- Inform customers of daily specials
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Escort customers to their tables.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Education
Associate of Science - Diagnostic Medical Sonography
Smith Chason College - WCUI
300 Rancheros Dr San Marcos, CA 9206906.2026
Biology Allied Health Candidate -
MIRAMAR COLLEGE
San Diego, CA12.2021
High School Diploma - undefined
WESTVIEW HIGHSCHOOL
San Diego, CA06.2009
Skills
- Speak Farsi
- Computer Skills
- Management skills
- Customer Satisfaction
- Customer Service Management
- Schedule Management
- Payroll Control
- Organization and Multitasking
- Office Supervision
- Employee Development
- Hiring and Training
- Accounting Procedures
- Office Management
- Data Management
- Relationship Building
- Critical Thinking
- Desktop support
- User Support
- Revenue development
- Succession Planning
- Business Administration
- Marketing
References
References available upon request
Languages
Persian
Full Professional
English
Full Professional
Software
Microsoft Word
Powerpoint
Excel
Adobe
Timeline
Administrative Manager
Guardian Towing Inc
04.2018 - 12.2023
Nursing for Eldery Patient
Nursing
03.2015 - 04.2017
C.E.O/Startup Founder
SHAWDIE BAROOMAND HEALTHCARE Evolution Nutrtion & Athletics
03.2014 - 08.2018
C.E.O/Startup Founder
Ramak Hookah
12.2011 - 06.2013
Associate of Science - Diagnostic Medical Sonography
Smith Chason College - WCUI
Biology Allied Health Candidate -
MIRAMAR COLLEGE
High School Diploma - undefined
WESTVIEW HIGHSCHOOL
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