- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Backpacking / Hiking / Camping
- Motorcycling
- Drawing and Painting
- Crafting and DIY Projects
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
Shawmarie Baird-Jeffery
Mooringsport
Summary
Small business owner with a strong record in operations management and customer service at Inexplicable Things Apothecary. Established a loyal clientele and improved brand identity through effective marketing strategies. Proficient in project management and team collaboration, resulting in enhanced service quality and company reputation.
Overview
19
19
years of professional experience
Work History
Small Business Owner - President
Inexplicable Things Apothecary
Mooringsport
04.2006 - Current
- Managed daily operations for successful small business, ensuring efficient processes and service quality.
- Established loyal customer base through personalized attention and prompt concern resolution.
- Promoted business via social media, generating leads and enhancing brand identity.
- Delivered exceptional service quality, significantly improving company reputation among customers.
Trade Show Coordinator
Hardware Resources
Bossier City
05.2016 - 03.2018
- Fostered a sense of camaraderie and enthusiasm among team members through regular communication, planning meetings, and recognition of individual achievements.
- Spearheaded cross-functional project teams to deliver high-quality trade shows within tight deadlines.
- Conducted post-event evaluations to gather feedback from attendees, using insights gained to inform improvements for subsequent shows.
- Maximized brand exposure through strategic placement of promotional materials at highly visible locations throughout the event space.
- Oversaw inventory management processes for all exhibit materials including shipping logistics coordination.
Administrative Executive
Hardware Resources
Bossier City, LA
03.2015 - 05.2016
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
Administrative Office Manager
Fun Town RV
San Angelo, TX
05.2013 - 03.2015
- Mentored and guided office personnel through innovative leadership techniques.
- Facilitated career advancement for two individuals attaining corporate-level positions.
- Resolved interdepartmental disputes and personal conflicts to promote workplace harmony.
- Managed recruitment and training processes for new hires, enhancing team capabilities.
- Implemented new-hire documentation and orientation procedures for seamless onboarding.
- Maintained secure office records and personnel files during company transitions.
- Corresponded with Corporate Office daily regarding accounts payable and receivable.
- Oversaw Title Clerk to ensure accurate documentation and timely processing.
Education
Bachelor of Science - Criminal Justice / Forensics
Colorado Technical University
Colorado Springs, CO03-2007
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Operations management
- Project management
- Human resources administration
- Customer service
Interests
Timeline
Trade Show Coordinator
Hardware Resources
05.2016 - 03.2018
Administrative Executive
Hardware Resources
03.2015 - 05.2016
Administrative Office Manager
Fun Town RV
05.2013 - 03.2015
Small Business Owner - President
Inexplicable Things Apothecary
04.2006 - Current
Bachelor of Science - Criminal Justice / Forensics
Colorado Technical University
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