Summary
Overview
Work History
Education
Skills
Outdoor Adventuring
Timeline

Shawmarie Jeffery

Mooringsport,LA

Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating sales.


Proven leader in business operations and customer relations, adept at boosting engagement and revenue through strategic planning and partnership building. At Hardware Resources, spearheaded projects that enhanced brand visibility and streamlined processes. Excels in project management and effective communication, driving results and fostering strong team collaboration.

Overview

16
16
years of professional experience

Work History

Shop Owner

Inexplicable Things Apothecary
03.2008 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in store.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Prepared annual budgets and monitored financial objectives.
  • Managed day-to-day business operations.

Trade Show Coordinator

Hardware Resources
05.2016 - 03.2018
  • Boosted attendee engagement by meticulously planning and organizing trade show booth layouts.
  • Established strong relationships with key industry partners, creating long-lasting collaborations on multiple projects.
  • Maximized brand exposure through strategic placement of promotional materials at highly visible locations throughout the event space.
  • Fostered a sense of camaraderie and enthusiasm among team members through regular communication, planning meetings, and recognition of individual achievements.
  • Coordinated with internal teams to ensure consistent branding and messaging across all event materials.
  • Maintained accurate records of exhibitor information, payments, and contract details for easy reference during future events.
  • Oversaw inventory management processes for all exhibit materials including shipping logistics coordination.
  • Managed budgets and negotiated with vendors, ensuring cost-effective trade show solutions.
  • Spearheaded cross-functional project teams to deliver high-quality trade shows within tight deadlines.
  • Utilized social media to promote events and increase attendance.

Administrative Assistant

Hardware Resources
03.2015 - 05.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.

Education

Bachelor of Science - Criminology / Criminal Justice

Colorado Technical University, Colorado Springs
05.2007
  • Dean's List 2006, 2007
  • Honor Roll 2006, 2007
  • 4.0 GPA - summa cum laude graduate
  • Ranked in Top 10% of class
  • Phi Eta Sigma Member

No Degree - Intelligence / Counter Intelligence

US Army Intelligence School, Ft. Huachuca, AZ
05.1997

Skills

  • Networking and partnerships
  • Business Operations
  • Social Media Marketing
  • Customer service expertise
  • Customer Feedback Analysis
  • Shipment Tracking
  • Project Management
  • Business Administration
  • Small business operations
  • Verbal and written communication
  • Human Resources
  • Decision-Making

Outdoor Adventuring

I find that one of the most appealing aspects of outdoor adventuring is the opportunity to escape the hustle and bustle of daily life. Spending time outdoors in our increasingly digital and fast-paced world allows for a return to simpler, more primal experiences. The fresh air, the sounds of birds and rustling leaves, and the absence of urban noise create a serene environment that promotes mental clarity and reduces stress. This immersion in nature has been shown to have numerous psychological benefits, including improved mood, reduced anxiety, and enhanced creativity.



Timeline

Trade Show Coordinator - Hardware Resources
05.2016 - 03.2018
Administrative Assistant - Hardware Resources
03.2015 - 05.2016
Shop Owner - Inexplicable Things Apothecary
03.2008 - Current
Colorado Technical University - Bachelor of Science, Criminology / Criminal Justice
US Army Intelligence School - No Degree, Intelligence / Counter Intelligence

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Shawmarie Jeffery