Shawn Abke
Mt. Morris,MI
Summary
Knowledgeable Seasonal Assistant Operations Manager with solid foundation in streamlining daily operations and enhancing productivity. Demonstrated success in optimizing workflows and improving team efficiency. Proven ability to manage resources effectively and foster collaborative environments. Hardworking and passionate job seeker with strong organizational skills eager to secure Seasonal Operations Supervisor position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Assistant Operations Manager
Genesee County Parks and Recreation
03.2018 - Current
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Enhanced safety measures, conducting thorough risk assessments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Special Education Paraprofessional
Lakeville Community Schools
04.2015 - Current
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Oversaw class of students in absence of instructor.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Alerted instructor to student behavior or issues requiring intervention.
- Established professional relationships with parents and other teachers to increase rapport and support.
Education
Bachelor of Science - Applied Behavioral Health
Ashford University
San Diego, CA08-2015
Skills
- Operational planning
- Process Improvement
- Operations Management
- Operational Efficiency
- Employee Supervision
- Staff Training and Development
- Relationship Building
- Decision-Making
- Teamwork and Collaboration
- Effective leader
- Customer Service
- Employee Relations
- Customer Relations
Timeline
Assistant Operations Manager
Genesee County Parks and Recreation
03.2018 - Current
Special Education Paraprofessional
Lakeville Community Schools
04.2015 - Current
Bachelor of Science - Applied Behavioral Health
Ashford University
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