Shawn Adams
Cheyenne,WY
Summary
Versatile professional with a track record of enhancing operational efficiency at Trusscraft through expert navigation and safety practices. Demonstrated excellence in customer relations and claims management at AllState, bolstering satisfaction and compliance. Skilled in safe driving and strong work ethic, adept at driving results and improving service delivery.
Overview
10
10
years of professional experience
Work History
Class A CDL Driver
Trusscraft
04.2019 - Current
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Boosted operational effectiveness by sharing valuable insights on route optimization strategies based on personal experiences as a driver in the field.
Insurance Claims Specialist
AllState
03.2017 - 03.2019
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
Assistant Store Manager
Wyoming Vapor Company
02.2015 - 02.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Class A CDL
Sage Truck Driving
Cheyenne, WY02-2019
Skills
- Strong work ethic
- Safe driving practices
- Basic maintenance
- Customer-oriented
Timeline
Class A CDL Driver
Trusscraft
04.2019 - Current
Insurance Claims Specialist
AllState
03.2017 - 03.2019
Assistant Store Manager
Wyoming Vapor Company
02.2015 - 02.2017
Class A CDL
Sage Truck Driving
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