Shawn A Lewis
Seneca,SC
Summary
Engineering professional well-versed in providing technical support and maintenance services. Known for effectively resolving issues to improve system reliability and performance. Emphasizes teamwork and adaptability to meet evolving project requirements. Skilled in diagnostics, preventive maintenance, and customer service, with commitment to delivering high-quality results.
Overview
18
18
years of professional experience
Work History
Service Engineer
Precision Molding Machine Services
04.2025 - Current
- Diagnosed and resolved mechanical issues in various systems, ensuring optimal performance.
- Implemented preventive maintenance schedules to enhance equipment reliability and reduce downtime.
- Trained junior technicians on troubleshooting techniques and equipment operation best practices.
- Collaborated with cross-functional teams to develop solutions for complex service challenges.
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Facilities Manager/IT Field Support Technician
Eugene Wexler
10.2023 - 03.2025
- Electrical troubleshooting and repair including use of multimeter as well as other appropriate tools and safety measures.
- Plumbing including installation and repair of PVC, copper lines, and more.
- Cleaning, adjusting, troubleshooting, and performing preventative maintenance on HVAC systems and equipment.
- Maintain and repair man doors and overhead doors.
- Troubleshoot, repair, and/or rebuild mechanical equipment.
- Perform general maintenance tasks, repairs, and carpentry related for the factory building and grounds.
- Plan and work on new mechanical installation from design to completion.
- Liaison for all contractors used on site / IT support on site for all hands-on IT issues including but not limited to Installation set of access points workstations Wi-Fi switches and routers.
- Running cable splicing, installation of cameras door scanners wireless workstations.
- Desktop troubleshooting and program troubleshooting.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Oversaw facility operations and maintenance, ensuring compliance with safety regulations.
- Developed and implemented preventive maintenance programs to enhance operational efficiency.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Analyzed facility performance metrics to identify trends and implement corrective actions for continuous improvement.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Created management reports outlining important facility statistics.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Accounted for building usage and organizational needs when planning maintenance activities.
Automation Mechanic
First Quality/SGV
08.2022 - 10.2023
- Maintain, and replace automation systems at key points in the production process;
- Troubleshoot non-functioning components including servos, sensors, and control components;
- Log equipment usage, parts replacement, and scheduled maintenance to ensure maximum functionality.
- Maintain a fleet of various SGV as well perform PMS and work with automation It team to better functionality and troubleshooting runability issues
- Analyzed equipment performance data to identify trends and optimize maintenance schedules.
- Developed and maintained detailed maintenance plans for mechanical systems to ensure operational efficiency.
- Coordinated multi-departmental meetings, ensuring alignment on project timelines and deliverables.
- Analyzed scheduling data to identify trends, informing strategic decisions for operational improvements.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Implemented inventory management systems for spare parts, reducing downtime significantly.
- Coordinated with vendors and suppliers to ensure timely delivery of spare parts, minimizing delays in repairs.
- Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
Controls Tech
First Quality
02.2022 - 08.2022
- Troubleshoot, repair, replace and calibrate electrical sensors including photoelectric, inductive, capacitive, magnetic, pressure, temperature, weight and position sensors.
- Troubleshoot, repair, replace and commission all electrical control devices including: AC drives, DC drives, Servo Controllers, contactors, motors, breakers, solenoids power supplies and indicator lights.
- Troubleshoot, repair, replaces and commissions all PLC/HMI based hardware including: processors, discrete and analog I/O cards, power supplies, network adapters, Distributed I/O, dedicated operator interfaces such as Panelview, PC based interfaces and message displays such as FactoryTalkView.
- Diagnoses problems using laptop computers interfaced to PLC's, HMI's and servo systems utilizing electrical schematics, meters, oscilloscopes, and any additional resources available.
- Makes small program changes in PLC's logic, HMI's programs and servo controller logic to aid in the diagnosis and repair of machine problems.
- Make wiring/programming changes on all production equipment as required.
- Perform electrical preventative maintenance at scheduled intervals as assigned.
- Assist Production, Maintenance, Process and Project Engineers to meet daily priorities, coverage, and special projects.
Maintenance Tech
Electrolux
10.2020 - 02.2022
- Contributes in supporting the manufacturing system in a manner that produces a high level of technical troubleshooting skill and repair methods.
- Provides plant wide equipment preventative and predictive maintenance and upgrading activities for better production output and quality for all of our customers.
Maintenance lead
WSI
02.2020 - 09.2020
- Hydrogen fork-lift maintenance, modification and fabrication of supports, conveyor trouble shooting and maintenance.
- Design and layout of barriers, computer based work orders modification and completion.
- Metal fab work, minor electrical, installation mounting leveling of office materials.
- JIG and scissor lift work.
Maintenance Specialist
Basf
03.2019 - 02.2020
- Zero skin exposure work, conveyor maintenance, turn station, turn table maintenance, bearing maintenance, pumps, motors troubleshooting, scissors lift jlg and boom lift, lull and fork lift, basic rigging, respirator torque, pipe fitting
Maintenance Technician
Duke Energy
09.2011 - 12.2018
- Pipe fitting; use precision measuring tools; fabricate and remove install supports and restraints; remove/replace piping and valves; inspect/remove/replace mechanical and hydraulic submersibles; load/unload hazardous materials; rigging; pressure testing; operate drill press, pedestal bench and floor crane; asbestos class 3 & 4 trained; repair/weld miscellaneous steel, temporary supervisor.
Operations Control Support, Fire Suppression Specialist, and Pipe Hanger/Fitter
Day Zimmerman
02.2008 - 09.2011
- Use of Auto Cad and Vision software in special project; operate Control Room; modify plant drawings
- Work within parameters to ensure group safety; prevent fires; managed requests and work orders
- Fabricate supports and piping; read design and ISO drawings; install new supports and piping to new systems
Builder
Duke Power
08.2007 - 12.2007
- Build scaffolding, created and compiled reports, team management
Education
Degree - Computer Network Systems
ITT Technical Institute
Greenville, SC12.2007
Skills
- Infor
- Welding
- Asset suites
- Rslinx
- JLG
- Scissor Lift
- Forklift certified
- Lull lift
- Crane flagging
- Intermediate Programming
- Rigging
- AS400
- Basic troubleshooting
- MaintainX
- Field service
- Technical support
- Equipment assembly
- Preventive Maintenance
- Safety procedures
- System diagnostics
- Mechanical aptitude
- Schematic drawing
- System maintenance
- Equipment installation
- Installation coordination
- Software installation
- Measurement techniques
- Schedule coordination
- Technical consulting
- Design improvement
- Material ordering
- Equipment maintenance and repair
- Technical troubleshooting
- Root-cause analysis
- Parts fabrication
- Administration
- Lockout and tagout procedures
- Scheduling
- Welding techniques
- Blueprint reading
- Crane operation
- Confined space entry
- Facility maintenance
- Data collection
- Spare parts management
- Inventory management
- Building maintenance
Timeline
Service Engineer
Precision Molding Machine Services
04.2025 - Current
Facilities Manager/IT Field Support Technician
Eugene Wexler
10.2023 - 03.2025
Automation Mechanic
First Quality/SGV
08.2022 - 10.2023
Controls Tech
First Quality
02.2022 - 08.2022
Maintenance Tech
Electrolux
10.2020 - 02.2022
Maintenance lead
WSI
02.2020 - 09.2020
Maintenance Specialist
Basf
03.2019 - 02.2020
Maintenance Technician
Duke Energy
09.2011 - 12.2018
Operations Control Support, Fire Suppression Specialist, and Pipe Hanger/Fitter
Day Zimmerman
02.2008 - 09.2011
Builder
Duke Power
08.2007 - 12.2007
Degree - Computer Network Systems
ITT Technical Institute
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