SHAWN ALIMOS

• Performed deliveries and established good working relationships with 35+ accounts
• Maintained accurate travel and inventory records
• Communicated with operators and other truck drivers in the fleet to coordinate materials handling and delivery
• Assisted in the loading/unloading of freight if required by customer
• Detect and eliminate safety hazards during travel
• Inspect vehicle before and after trips, logging and reporting mechanical problems

• Assisted clients in safely boarding and exiting the vehicle, e.g., wheelchair and scooter assistance, safety requirements and carrying small belongings.
• Ensured and maintained safe driving techniques to manage time arrivals for individuals according to company policy.
• Maintained positive relationships with over 50 current clients and team members.
• Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
• Collaborated with dispatchers to ensure accurate and timely deliveries for clients.
• Trained new drivers in company policies and vehicle maintenance to support daily task completion.

From 2017 to 2019, I served as a Writer and Content Specialist for Unilever South Africa. My primary mission was to translate complex supply chain and product information into clear, compelling content that supported both brand storytelling and operational excellence.

I was embedded within the supply chain and marketing teams, where I acted as a crucial bridge between technical logistics experts and the end consumer. My work ensured that our brand promises were backed by clear, accurate, and engaging communication at every touchpoint.

Key Goals Achieved:

· Enhanced Brand Communication: Developed product descriptions, web content, and internal newsletters that simplified technical details, making our brand stories more relatable and trustworthy for the South African market.
· Improved Operational Clarity: Wrote and updated Standard Operating Procedures (SOPs) and training materials for the logistics and warehouse teams, leading to a documented improvement in process understanding and compliance.
· Supported Major Launches: Played a key role in the successful launch of new products by creating all foundational copy, ensuring consistent messaging from the warehouse to the retail shelf.
· Strengthened Internal Culture: Authored internal communications that helped demystify supply chain goals for non-operations staff, fostering a greater sense of shared company purpose.

My time at Unilever honed my ability to make complex ideas simple and engaging, directly contributing to both brand perception and operational efficiency.