Shawn Allen Heckman
Las Vegas,NV
Summary
Site Supervisor of a six person team for an HOA community servicing 13,371 residents and 30+ different pools, parks and clubs houses. 18 years of experience total in the security field as a civilian and in the military. Performing function as a reception officer answering and transferring calls as well as access control distributing temporary employee badges and also visitor badges to guest. Removal of individuals that violate community policies, parking enforcement, issuing citations, training for the security team. And writing operating procedures for the security team. Honorably Discharged from the United States Navy. Ability to multi-task, prioritize, and problem solve. Self-motivated, self-starter, dependable, reliable, team player, and able to work independently.
Overview
32
32
years of professional experience
Work History
Security Officer/ Site Supervisor
G4S Secure Solutions / Western Digital / Ladera Ranch / Rancho MMC
08.2015 - 07.2025
- Site supervisor for Rancho MMC HOA community responsibilities include scheduling of shifts, labor scheduling for payroll, patrols throughout the community that includes a vehicle patrol and a foot patrol through the facilities, issuing parking citations within the community, securing and un-securing the facilities, training for the security team, receiving and making calls that concern the community.
- Lead officer for Ladera Ranch responsibilities include patrols throughout the community, issuing parking citations, receiving and making calls that concern the community.
- Perform the Duties as fill in shift Lead of a three person crew when needed for the swing shift responsibilities are foot Patrols inside the Western Digital building other duties includes access control in the form of issuing badges to employee and visitors, answering phones calls, sending incident reports through emails, creating spreadsheets on Excel.
- Responded promptly to incidents, maintaining calm and ensuring proper reporting procedures were followed.
- Trained new security staff on operational procedures and emergency response protocols for effective team performance.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Responded quickly to incidents and assessed active situations for security concerns.
- Conducted regular patrols to identify and report suspicious activities or safety hazards.
Fabricator
VK’s Garage
07.2009 - 08.2011
- Responsible for managing the build of specific projects consisting of both Fabricating and restoration of an automobile. Shop duties consist of metal forming, correct and accurate fitment of replacement body panels, and repair of fiberglass panels, wiring electrical components and finishing body work for paint.
- Familiar with a large range of hand tools and power tools used for mechanical work, metal forming equipment: MIG welding, plasma cutter, sheet metal brake, bead roller, end mill and caliper micrometer.
Seamen / Aviation Boatswain’s Mate / Armed Sentry – Security Reaction Force
United States Navy
10.2003 - 10.2007
- Enlisted as an Aviation Boatswain’s Mates performing duties such as launching and recovering naval aircraft quickly and safely from land or ships. As an ABH my job also included the handling of aircraft, firefighting and salvage and rescue operations. On a day to day basis I updated Preventive Maintenance schedules (P.M.S), using Microsoft Excel needed for daily duties and quality assurance.
- Operated and maintained ground handling equipment used for moving and hoisting aircraft.
- Maintenance of water tight / air tight doors
- Directing the movement and spotting of aircraft on the flight deck and while afloat.
- Deterred, detected, defended, and mitigated potential terrorist threats.
- Defended the reactor on the ship as a participant of the Primary Response Force.
- Honorable Discharge
Security Guard
Tustin Hospital and Medical Center
06.1998 - 10.2003
- Patrol the hospital grounds inside and outside, assist emergency personal.
- Main focus was the chemical dependency unit to assist the staff with patients.
Assistant Diesel Mechanic
Adams Steel
03.1997 - 05.1998
- Responsible for nightly preventive maintenance on machinery after hours (Caterpillar tractors, bulldozer and excavators)
- Replacement of mechanical parts when they are no longer functioning for example starter, alternator, fuel injection system and overhaul the engine when needed.
- The replacement or rebuild of hydraulic components cut and make new hoses and rebuild hydraulic cylinders.
- Trace wiring issues with a multi meter repair or replace damaged wires.
Body Work
Pro Design
08.1993 - 07.1997
- Maintained the inventory of the auto body supplies.
- File, grind, sand, and smooth repaired surfaces, using power tools and hand tools.
- Sand body areas to be painted and covering bumpers, windows, and trim with tape and paper to protect them from paint.
- Welding body panels and frame sections with a MIG welder, along with cutting using either a plasma cutter or oxy acetylene torch.
Education
Associate of Science - Criminal Justice Admin/Security
University of Phoenix
06.2015
Acute Care Nursing Assistant, Long Term Certified Nursing Assistant
North Orange County Regional Occupational Program
03.2012
Medical Assistant, Back Office
Concorde Career College
01.2010
Security Reaction Force Advanced Course, Security Department, Hand to Hand Training, Weapons Training
United States Navy
10.2007
Auto Body Restoration and Collision
Golden West College
09.1997
High School Diploma - undefined
Fountain Valley High School
06.1993
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer/ Site Supervisor
G4S Secure Solutions / Western Digital / Ladera Ranch / Rancho MMC
08.2015 - 07.2025
Fabricator
VK’s Garage
07.2009 - 08.2011
Seamen / Aviation Boatswain’s Mate / Armed Sentry – Security Reaction Force
United States Navy
10.2003 - 10.2007
Security Guard
Tustin Hospital and Medical Center
06.1998 - 10.2003
Assistant Diesel Mechanic
Adams Steel
03.1997 - 05.1998
Body Work
Pro Design
08.1993 - 07.1997
Associate of Science - Criminal Justice Admin/Security
University of Phoenix
Acute Care Nursing Assistant, Long Term Certified Nursing Assistant
North Orange County Regional Occupational Program
Medical Assistant, Back Office
Concorde Career College
Security Reaction Force Advanced Course, Security Department, Hand to Hand Training, Weapons Training
United States Navy
Auto Body Restoration and Collision
Golden West College
High School Diploma - undefined
Fountain Valley High School
Similar Profiles
Steven HillSteven Hill
Security Officer at G4S Secure Solutions/ Allied Universal Security SolutionsSecurity Officer at G4S Secure Solutions/ Allied Universal Security Solutions
Eddie HirstEddie Hirst
Development Director – Major Projects at G4S Secure Solutions UKDevelopment Director – Major Projects at G4S Secure Solutions UK
AGNIBESH PAULAGNIBESH PAUL
Project Coordinator (Fire and Security Systems) at G4S Secure SolutionsProject Coordinator (Fire and Security Systems) at G4S Secure Solutions
Alexis KeenanAlexis Keenan
Assistant Store Manager- Client Experience at SephoraAssistant Store Manager- Client Experience at Sephora
Jamey GisendanerJamey Gisendaner
Senior Resolution Manager at BarclaysSenior Resolution Manager at Barclays