SHAWN ARMSTRONG
SAN ANTONIO,TX
Summary
Adept at optimizing fleet operations and enhancing logistics efficiency, my tenure the Warehouse/Fleet level showcased a robust blend of strategic fleet management and effective communication skills. By implementing innovative policies and fostering vendor collaborations, I significantly improved operational efficiency and cost control, underscoring my commitment to excellence and a proactive approach to challenges.
Overview
35
35
years of professional experience
Work History
Fleet Manager
Boerne ISD
01.2024 - Current
- Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Analyzed route efficiency and implemented changes to reduce fuel consumption and improve delivery times.
- Monitored budget expenses to ensure compliance with company guidelines.
- Implemented bar coding system to identify location and quantities of requested items.
- Oversaw comprehensive maintenance programs for fleet vehicles, ensuring operational efficiency and safety.
- Identified opportunities to reduce cost and improve productivity.
- Developed and implemented strategic fleet management policies to optimize lifecycle and reduce operational costs.
- Developed and implemented policies and procedures for fleet operations.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Managed vendor relationships for vehicle procurement, maintenance, and repair services, negotiating contracts to secure favorable terms.
- Managed the allocation and scheduling of vehicles to meet organizational needs and maximize utilization.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Coordinated with vendors for parts ordering, repairs and services.
- Oversaw the acquisition and disposal of vehicles, ensuring alignment with fleet requirements and budget constraints.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Utilized fleet management software to streamline operations and improve data accuracy.
- Developed and managed the fleet budget, including forecasting and tracking expenses.
- Conducted regular vehicle inspections and audits to maintain high standards of safety and compliance.
- Communicated with upper management and drivers to build lasting relationships.
Transportation Specialist
Boerne ISD
Boerne, TX
01.2013 - 07.2024
- Deliver students safely and timely to and from school and extracurricular activities
- Communicated regularly with students regarding changes in routes or estimated stop times.
- Coordinated and managed daily transportation operations to ensure efficient delivery of students.
- Monitored passenger safety during routes and enforced regulations to maintain best-in-class safety and service levels.
- Supervised loading and unloading activities at stops to maximize efficiency and accuracy.
- Paid close attention to route conditions and weather safety and rerouted vehicles to direct safe and efficient trips.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Warehouse Manager
Safelite Auto Glass
San Antonio, Texas
01.2010 - 01.2011
- Manage 33,000sq
- Ft
- Distribution center activities and efficiently coordinate inventory control of product
- Coordinate all shipping and receiving of product
- Schedule and Coordinate routing of deliveries
- Established or monitored specific supply chain-based performance measurement systems.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Communicated regularly with other departments regarding supply chain activities.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
Warehouse Manager
O’Malley’s Tire Sales
San Antonio, Texas
01.2009 - 01.2010
- Manage 30,000sq
- Ft
- Distribution center activities and efficiently coordinate inventory control of product
- Coordinate all shipping and receiving of product
- Schedule and Coordinate routing of deliveries
- Established or monitored specific supply chain-based performance measurement systems.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Directed investigations to verify and resolve customer or shipper complaints.
- Communicated regularly with other departments regarding supply chain activities.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Store Manager
Brake Check
San Antonio, TX
01.2008 - 01.2009
- Responsible for daily sales activities
- Assist Store Director in managing store and employees
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed orders to restock shelves.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Warehouse Manager
Hesselbein Tire S.W.
San Antonio, TX
01.2005 - 01.2008
- Manage 200,000sq
- Ft
- Distribution center activities and efficiently coordinate inventory control of product
- Supervision and scheduling of daily duties of 30-60 warehouse employees and delivery drivers
- Schedule delivery and receiving of over the road, over the rail and over the ocean deliveries
- Established or monitored specific supply chain-based performance measurement systems.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Directed investigations to verify and resolve customer or shipper complaints.
- Communicated regularly with other departments regarding supply chain activities.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Drafted policies related to storage space utilization and distribution operations.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Operated forklifts to fill or empty overhead spaces.
Warehouse Manager / Territory Sales Representative
Tire Dealers Warehouse
San Antonio, TX
01.2001 - 01.2005
- Manage 32,000sq
- Ft
- Distribution center activities and efficiently coordinate inventory control of product
- Supervision of daily duties of 8-10 warehouse employees
- Sell products offered by TDW to achieve unit total sales objective
- Expand territorial sales
- Responsible for money transactions
- Schedule and Coordinate routing of deliveries
- Communicated regularly with other departments regarding supply chain activities.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Resolved customer complaints related to product quality or delivery issues.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Established and maintained good relations with customers, vendors, and transport companies.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Negotiated contracts with suppliers for material procurement needs.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Directed investigations to verify and resolve customer or shipper complaints.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Sales / Install
A to Z Tire
San Antonio, TX
01.2000 - 01.2001
- Expanded territorial sales
- Sales and Installation
- Analyzed customer feedback to improve product offerings and services.
- Maintained accurate records of installed products and related documentation.
- Negotiated with clients and suppliers to ensure cost-effective installation services while meeting customer requirements.
- Sold packages to customers to increase profits and installation deals.
- Responsible for managing the installation process of products to customers' sites, ensuring that all installations are completed on time and to a high standard.
- Resolved any issues or complaints from customers in a timely manner.
- Worked with customers to identify needs and suggest appropriate products.
Senior Sales Associate / Performance Specialist
National Tire & Battery
San Antonio, TX
01.1997 - 01.2000
- Outside Commercial Sales
- Expanded sales to include mass-market accounts
- Developed Excellence In Sales training course
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Negotiated prices with customers, sustaining credibility of products to reach satisfactory agreements.
- Entered and updated customer information in system using customer relationship management tools to keep information current.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and delivered comprehensive business plan to address customer and prospects priorities and pain points.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales / Install
Stones Truck Accessories
Selma, TX
01.1994 - 01.1997
- Sold and Installed Truck Accessories
- (Tires, wheels, etc)
- Inventory Control
- Conducted regular reviews of installer performance in order to identify areas of improvement.
- Maintained accurate records of installed products and related documentation.
- Analyzed data from previous installations in order to identify trends or patterns that could be used to improve future processes.
- Sold packages to customers to increase profits and installation deals.
- Responsible for managing the installation process of products to customers' sites, ensuring that all installations are completed on time and to a high standard.
- Supported sales team members to drive growth and development.
Sales
Discount Tire
San Antonio, TX
01.1990 - 01.1994
- Responsible for everyday sales
- Supervised shop bays to control inventory
- Participated in weekly sales meetings to discuss strategies for increasing sales volume.
- Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
- Attended sales meetings to discuss strategies for increasing sales volume.
- Analyzed sales data to identify areas of improvement in sales strategies.
- Developed and implemented sales strategies to achieve monthly and annual sales targets.
- Analyzed sales trends to maximize sales potential.
- Assisted Sales Managers in preparing proposals, contracts, quotes and other sales documents.
- Disclosed terms of sales with customers and reviewed sales with management.
- Supported sales team in coordinating paperwork and closing sales.
- Established monthly sales objectives by creating effective sales plans and quotas.
Education
Associate of Arts - Business Economics
San Antonio College
San Antonio, TX01.1992
Bachelor of Arts - Kinesiology
Texas Tech University
Lubbock, TX01.1990
Associate of Arts - Kinesiology
Southwest Texas State University
San Marcos, TX01.1989
Skills
- Record preparation
- Employee management
- Mechanical aptitude
- Profit maximization techniques
- Cost reduction
- Fleet monitoring
- Driver management
- Fleet optimization
- Regulatory compliance
- Safety protocol
- Vehicle inspections
- Fleet policy development
- Dispatching oversight
- Vehicle maintenance
- Transportation regulations
- Effective communication
- Route planning
- Operations and logistics
- Vehicle disposal
- Customer relationship management
- Fleet scheduling
- Preventive Maintenance
- Load assignment coordination
- Cost control
- Government regulations
- Operational efficiency
- Administrative cost reduction
- Fleet management
- Inspection and quality assurance
- Equipment procurement
- Vehicle acquisition
- Scheduling
- Inventory control
- Training and education
- Vendor collaboration
Coaching Playing Experience
Played Baseball for Southwest Texas State and Texas Tech, Played baseball for a couple years in Pan American League, Played in MSBL (men's senior baseball league) in San Antonio, Still actively playing baseball & softball., Coached travel ball through high school for a travel ball team (Ages from 8-18 years old).
References
References available upon request.
Timeline
Fleet Manager
Boerne ISD
01.2024 - Current
Transportation Specialist
Boerne ISD
01.2013 - 07.2024
Warehouse Manager
Safelite Auto Glass
01.2010 - 01.2011
Warehouse Manager
O’Malley’s Tire Sales
01.2009 - 01.2010
Store Manager
Brake Check
01.2008 - 01.2009
Warehouse Manager
Hesselbein Tire S.W.
01.2005 - 01.2008
Warehouse Manager / Territory Sales Representative
Tire Dealers Warehouse
01.2001 - 01.2005
Sales / Install
A to Z Tire
01.2000 - 01.2001
Senior Sales Associate / Performance Specialist
National Tire & Battery
01.1997 - 01.2000
Sales / Install
Stones Truck Accessories
01.1994 - 01.1997
Sales
Discount Tire
01.1990 - 01.1994
Associate of Arts - Business Economics
San Antonio College
Bachelor of Arts - Kinesiology
Texas Tech University
Associate of Arts - Kinesiology
Southwest Texas State University
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